Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @koustav97,

    Just to check, does the full error show as Buy on Google: MCA over capacity ?

    If yes, this is a known issue regarding a limit that’s reached when a certain quota on our side is reached. Kindly note that our Google Listings & Ads plugin does not support Buy on Google, and this warning does not affect the plugin’s functionalities.

    If you’re using Buy on Google, please let us know so that we can guide you on the next step. If you’re not using Buy on Google, you can ignore the warning for now – it will not affect the features offered by the plugin.

    Thanks.

    Thread Starter koustav97

    (@koustav97)

    I’m not using buy on Google. I’m only using Google listing and ads. And my all products uploaded by google listing and ads. Thats why my ads account merchant account all are stopped working please help me. Please increase the limit.

    Plugin Support Abhi G. a11n

    (@theabhig)

    Hi there @koustav97

    Thanks for your reply.

    The error message you are seeing is coming from Buy On Google, and can cause some issues even if you are not using that specific feature.

    While we are currently coordinating with Google to have that capacity increased to avoid this in the future we don’t have an estimated timeframe as to when those changes may happen.

    If this is causing issues, the only option would be to unlink your account from the WooCommerce MCA. We are not able to unlink accounts from our end so you would need to contact Google again to discuss unlinking this.

    You can reach out to them here: https://support.google.com/merchants/gethelp

    Please do let us know what they say and if you encounter any further issues on this or on anything else, we’ll be happy to help.

    Thread Starter koustav97

    (@koustav97)

    How to unlink woocommerce mca

    Plugin Support B C. a11n

    (@battouly)

    Hi @koustav97,

    How to unlink woocommerce mca

    We are not able to unlink accounts from our end, so you would need to contact Google again to discuss unlinking this.

    You can reach out to them here: https://support.google.com/merchants/gethelp

    I hope this helps.

    Thanks!

    • This reply was modified 3 years, 11 months ago by Jan Dembowski.
Viewing 5 replies - 1 through 5 (of 5 total)

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