Can’t create labels

  • raniaatef

    (@raniaatef)


    4 years, 1 month ago

    I can’t create labels and this is the error i get when i press on generate labels
    ” SOAP-ERROR: Encoding: object has no ‘accountOwner’ property “

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  • dhlsupport_yago

    (@shevasa)

    4 years, 1 month ago

    @raniaatef hi!

    Are you using COD for the order you are trying to create a label for?
    This error usually shows that bank details in the settings are not set up, so please double-check that you have your bank details filled in correctly!

    If that does not help, please let me know!

    Best,
    Ilya

Viewing 1 replies (of 1 total)

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