Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @miroslavllap

    To help me diagnose it better, can you install the plugin WP Crontrol?

    This will let you check them individually for errors and also run them again if needed.

    If the issue persists, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.

    Select “Get system report” and then “Copy for support”. 

    Once you’ve done that, paste it here in your response.

    All the best,

    Thread Starter miroslavllap

    (@miroslavllap)

    Hi,

    I installed the WP Crontrol plugin but I couldn’t diagnose it better.

    I’m sending a copy of the system status.

    
    ### WordPress Environment ###
    
    WordPress address (URL): http://aslug.sk
    Site address (URL): http://aslug.sk
    WC Version: 6.5.1
    REST API Version: ✔ 6.5.1
    WC Blocks Version: ✔ 7.4.3
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 5.9.3
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: sk_SK
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 8.0.16
    PHP Post Max Size: 512 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    cURL Version: 7.47.0
    OpenSSL/1.0.2g
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.10
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.5.1
    WC Database Prefix: raumne_
    Celková veľkosť databázy: 548.85MB
    Veľkosť údajov v databáze: 316.33MB
    Veľkosť indexu databázy: 232.52MB
    raumne_woocommerce_sessions: Dáta: 0.34MB + Index: 0.02MB + Engine InnoDB
    raumne_woocommerce_api_keys: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_woocommerce_attribute_taxonomies: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_woocommerce_downloadable_product_permissions: Dáta: 0.02MB + Index: 0.06MB + Engine InnoDB
    raumne_woocommerce_order_items: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_woocommerce_order_itemmeta: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_woocommerce_tax_rates: Dáta: 0.02MB + Index: 0.06MB + Engine InnoDB
    raumne_woocommerce_tax_rate_locations: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_woocommerce_shipping_zones: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_woocommerce_shipping_zone_locations: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_woocommerce_shipping_zone_methods: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_woocommerce_payment_tokens: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_woocommerce_payment_tokenmeta: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_woocommerce_log: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_actionscheduler_actions: Dáta: 53.59MB + Index: 58.31MB + Engine InnoDB
    raumne_actionscheduler_claims: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_actionscheduler_groups: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_actionscheduler_logs: Dáta: 19.55MB + Index: 15.03MB + Engine InnoDB
    raumne_berocket_termmeta: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_braapf_product_stock_status_parent: Dáta: 3.52MB + Index: 1.52MB + Engine InnoDB
    raumne_braapf_product_variation_attributes: Dáta: 0.02MB + Index: 0.05MB + Engine InnoDB
    raumne_braapf_term_taxonomy_hierarchical: Dáta: 0.48MB + Index: 0.91MB + Engine InnoDB
    raumne_braapf_variable_attributes: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_cli_cookie_scan: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_cli_cookie_scan_categories: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_cli_cookie_scan_cookies: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_cli_cookie_scan_url: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_cli_scripts: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_commentmeta: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_comments: Dáta: 0.02MB + Index: 0.09MB + Engine InnoDB
    raumne_e_events: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_links: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_nextend2_image_storage: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_nextend2_section_storage: Dáta: 0.02MB + Index: 0.09MB + Engine InnoDB
    raumne_nextend2_smartslider3_generators: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_nextend2_smartslider3_sliders: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_nextend2_smartslider3_sliders_xref: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_nextend2_smartslider3_slides: Dáta: 0.05MB + Index: 0.11MB + Engine InnoDB
    raumne_options: Dáta: 44.06MB + Index: 11.06MB + Engine InnoDB
    raumne_postmeta: Dáta: 48.58MB + Index: 22.05MB + Engine InnoDB
    raumne_posts: Dáta: 119.67MB + Index: 12.06MB + Engine InnoDB
    raumne_sbi_feeds: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_sbi_feed_caches: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_sbi_instagram_feeds_posts: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_sbi_instagram_feed_locator: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_sbi_instagram_posts: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_sbi_sources: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_termmeta: Dáta: 0.45MB + Index: 0.48MB + Engine InnoDB
    raumne_terms: Dáta: 0.39MB + Index: 0.42MB + Engine InnoDB
    raumne_term_relationships: Dáta: 7.52MB + Index: 3.50MB + Engine InnoDB
    raumne_term_taxonomy: Dáta: 0.41MB + Index: 0.38MB + Engine InnoDB
    raumne_usermeta: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_users: Dáta: 0.02MB + Index: 0.05MB + Engine InnoDB
    raumne_wc_admin_notes: Dáta: 0.05MB + Index: 0.00MB + Engine InnoDB
    raumne_wc_admin_note_actions: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_wc_category_lookup: Dáta: 0.30MB + Index: 0.00MB + Engine InnoDB
    raumne_wc_customer_lookup: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_wc_download_log: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_wc_order_coupon_lookup: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_wc_order_product_lookup: Dáta: 0.02MB + Index: 0.06MB + Engine InnoDB
    raumne_wc_order_stats: Dáta: 0.02MB + Index: 0.05MB + Engine InnoDB
    raumne_wc_order_tax_lookup: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_wc_product_attributes_lookup: Dáta: 10.55MB + Index: 8.55MB + Engine InnoDB
    raumne_wc_product_download_directories: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_wc_product_meta_lookup: Dáta: 5.52MB + Index: 10.84MB + Engine InnoDB
    raumne_wc_rate_limits: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_wc_reserved_stock: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_wc_sf_log: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_wc_tax_rate_classes: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_wc_webhooks: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_wdp_orders: Dáta: 0.02MB + Index: 0.05MB + Engine InnoDB
    raumne_wdp_order_items: Dáta: 0.02MB + Index: 0.06MB + Engine InnoDB
    raumne_wdp_persistent_rules_cache: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_wdp_rules: Dáta: 0.02MB + Index: 0.03MB + Engine InnoDB
    raumne_wdr_order_discounts: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_wdr_order_item_discounts: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_wdr_rules: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_wpforms_tasks_meta: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_wpf_filters: Dáta: 0.02MB + Index: 0.00MB + Engine InnoDB
    raumne_wpf_meta_keys: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    raumne_wpf_meta_values: Dáta: 0.02MB + Index: 85.72MB + Engine InnoDB
    raumne_wpf_meta_values_bk: Dáta: 0.02MB + Index: 0.02MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 44
    br_filters_group: 1
    br_product_filter: 7
    cookielawinfo: 6
    custom_css: 2
    customize_changeset: 72
    elementor_library: 11
    nav_menu_item: 111
    page: 24
    post: 17
    product: 67230
    revision: 55
    viwec_template: 14
    wp_global_styles: 1
    wpcf7_contact_form: 5
    wpforms: 1
    yith_wcan_preset: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (27) ###
    
    Action Scheduler: Automattic – 3.4.0
    FiboSearch - AJAX Search for WooCommerce: FiboSearch Team – 1.17.0
    Contact Form 7: Takayuki Miyoshi – 5.5.6
    GDPR Cookie Consent: WebToffee – 2.1.1
    Elementor: Elementor.com – 3.6.5
    Email Template Customizer for WooCommerce: VillaTheme – 1.1.8
    Smash Balloon Instagram Feed: Smash Balloon – 6.0.5
    WooCommerce Load More Products: BeRocket – 1.1.9.4
    Loco Translate: Tim Whitlock – 2.6.1
    One Click Demo Import: OCDI – 3.1.1
    Simple Custom CSS: John Regan – 4.0.5
    Category Order and Taxonomy Terms Order: Nsp-Code – 1.6
    W3 Total Cache: BoldGrid – 2.2.1
    Product Customer List for WooCommerce: Kokomo – 3.0.7
    Woocommerce Bulk Price Update: TechnoCrackers – 2.2.0
    Woo Discount Rules: Flycart – 2.4.0
    Variation Swatches for WooCommerce: Emran Ahmed – 1.1.19
    Advanced AJAX Product Filters for WooCommerce: BeRocket – 1.6.2
    WooCommerce SuperFaktúra: Webikon (Ján Bočínec)
    2day.sk – 1.11.9
    
    Woocommerce Trust Pay Gateway: – 1.2.3
    WooCommerce: Automattic – 6.5.1
    Woosa - VidaXL dropshipping for WooCommerce: Woosa – 2.3.1
    Woostify Sites Library: Woostify – 1.3.9
    WP Crontrol: John Blackbourn & crontributors – 1.12.1
    WP Fastest Cache: Emre Vona – 1.0.0
    WP Reset: WebFactory Ltd – 1.95
    WPForms Lite: WPForms – 1.7.3
    
    ### Inactive Plugins (2) ###
    
    Advanced Dynamic Pricing for WooCommerce: AlgolPlus – 4.1.0
    Yoast SEO: Team Yoast – 18.6
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: 
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: simple (simple)
    grouped (grouped)
    variable (variable)
    external (external)
    
    Taxonomies: Product Visibility: exclude-from-search (exclude-from-search)
    exclude-from-catalog (exclude-from-catalog)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Slug pre obchod: #6 - /obchod/
    Košík: #7 - /kosik/
    Pokladňa: #8 - /kontrola-objednavky/
    Môj účet: #9 - /moj-ucet/
    Všeobecné obchodné podmienky: #3 - /obchodne-podmienky/
    
    ### Theme ###
    
    Name: Woostify
    Version: 2.1.1
    Author URL: https://woostify.com/about
    Child Theme: ❌ – Ak upravujete WooCommerce na rodičovskej téme
    ktorú ste nevytvorili
    odporúčame použiť odvodenú tému. Prečítajte si návod Ako vytvoriť odvodenú tému.
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 196 959
    Oldest: 2022-04-27 11:06:11 +0200
    Newest: 2022-05-15 19:22:17 +0200
    
    Pending: 21 388
    Oldest: 2022-05-14 12:51:12 +0200
    Newest: 2022-05-20 23:44:12 +0200
    
    ### Status report information ###
    
    Generated at: 2022-05-15 19:24:12 +02:00
    
    Plugin Support Kaushik S. a11n

    (@kaushiksomaiya)

    Hi there!

    Thanks for sharing the system status report.

    Could you share a screenshot of the screen that you see when you navigate to WP Admin > Tools > Cron Events?

    Could you also share any fatal error logs under WooCommerce > Status > Logs?

    Thanks! 🙂

    Thread Starter miroslavllap

    (@miroslavllap)

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    Thanks for the screenshots of your Cron events and error logs.

    Looking at the logs I noticed the fatal error is dated 2022-04-27 – can the problem be traced back to that date or are there more recent fatal error logs?

    However, I see that the specific log has the following plugin in the stack trace:

    Woostify Sites Library: Woostify – 1.3.9

    It would be a good idea to temporarily disable the above plugin and switch the Woostify theme to the default Storefront to check if the pending actions are no longer being generated.

    Do this on a staging site which you can quickly spin up using the WP Staging plugin.

    If the issue persists with the pending actions, it could be a WP-Cron issue as sometimes cron jobs are not executed properly due to trouble with servers.

    I would suggest manually hitting the “Run” button to run those actions but if you keep seeing this issue with scheduled actions remaining in a pending state for a long time, I’d suggest reaching out to your web host’s support team to ask if there are any cron issues with your server.

    Best.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    We’ve not heard back from you in a while so I’ll go ahead and mark this thread as resolved. Hopefully, you were able to find a solution to this issue.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Scheduled Actions’ is closed to new replies.