Hello,
May I ask what is the option enabled on your settings under:
WooCommerce > settings > tax > Prices entered with tax ?
Can you provide a product link and coupon code that is having the issue?
Thanks.
These are my tax settings. https://snipboard.io/vCFZxE.jpg
Also try adding following products & apply coupon FLAT150. It will apply shipping charges even after cart value is above INR 1000 due to coupon tax calculations may be.
Product 1
Product 2
Product 3
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This reply was modified 4 years, 1 month ago by
mmkurhade.
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This reply was modified 4 years, 1 month ago by mmkurhade.
Hello,
try adding following products & apply coupon FLAT150. It will apply shipping charges even after cart value is above INR 1000 due to coupon tax calculations may be
Maybe I’m misunderstanding the issue, but when I add the three products to the cart, I get Free shipping:
Link to image: https://snipboard.io/Ox1nXu.jpg
If I add the coupon, I still get Free shipping:
Link to image: https://snipboard.io/AYzHW5.jpg
Can you please provide more information on what you’re trying to achieve when you say you want to disable tax calculations on discount coupons?
@paulostp add any location in the form, else it won’t show taxes.
What I mean by disable tax is, it should show discount as ₹150 instead showing it as ₹127.12.
Hi @mmkurhade
Just to clarify it a bit more, can you let us know what exactly are you applying with that coupon?
It’s important to keep in mind that coupons are applied to the product price before tax is calculated, also they’re applied to individual products or the items in the cart.
Shipping Rates are not cart items so coupon discounts will not be applied to shipping.
You can read more about managing coupons here:
https://woocommerce.com/document/coupon-management/#faq
I hope to hear from you soon! All the best,
@chiape @paulostp @ihereira
Basically it’s a coupon which gives flat ₹150 off on total order amount (excluding shipping charges). Now when customer applies coupon, woocommerce shows coupon amount without tax which is ₹127.12. Ideally it should show ₹150. Customers are raising queries that they are not getting ₹150 discount. Total shows the correct amount but bifurcation which woocommerce shows in order totals is confusing. See the following screenshots.
With coupon
Without coupon
Also, my another query is, as per Indian tax system, we need to show both actual product tax (1) and discounted tax amount (2). But when we apply some discount, woocommerce shows only discounted tax amounts. I want to know how I can fetch normal product tax amount so that I can show it in PDF invoice. Here is sample invoice.
Hello,
Coupons are applied to the subtotal amount. However, since you’ve entered product prices inclusive of tax, the coupon amount appears to be smaller. To avoid this, you’d want to enter price exclusive of tax.
Link to image: https://snipboard.io/2i9k1X.jpg
@maykato That option breaks everything. Check this
The total amount rounding issue appears then.
Hello @mmkurhade,
So, to clarify the issue you’re having with the coupon showing an (apparently) lower discount and the Free Shipping option not triggering as you expected.
This is happening because you set your WooCommerce to prices inclusive of tax, but opted to show prices exclusive of tax in the cart and checkout.
That means that the 150 coupon will show without tax in the cart – in the end, after taxes, it’s still a 150 discount.
Free shipping is also calculated on the cart, so if the tax exclusive amount falls below the minimum amount you set, the Free Shipping will not be applied.
If you really want to have prices including tax in the shop and excluding tax in the cart, then what you’re observing is the expected behavior.
IF you would like to change that, it would require custom coding, which is outside our scope of support. If you need a developer, you can hire one here: https://woocommerce.com/customizations
Hello @mmkurhade,
This topic has been inactive for a while, so I’m closing it.
Please open a new topic if you need additional assistance.
