Product cart upsell bug

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    4 years, 4 months ago

    Hi @alessandroa,

    I understand the issue you are facing right now. To change the products look at the mobile view please add this below CSS code in Appearance → Customize → Additional CSS

    @media (max-width: 544px){
.shopengine-single .related ul.products {
    grid-template-columns: repeat(2,1fr) !important;
}
}

    The issue will be solved right after that. Let me know if that helps or if you need further assistance in this matter. I will be happy to help you.

    Best Regards,
    ​Amir

    Thread Starter alessandroa

    (@alessandroa)

    4 years, 4 months ago

    it worked!
    one thing: the buttons aren’t aligned!
    https://clip2net.com/s/4fCNISt

    why?

    i have the plugin that aligns all the add to cart buttons but it doesn’t work for these buttons… can you help?

    thank you!!

    Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    4 years, 4 months ago

    Hi @alessandroa,

    At our end buttons are also showing aligned after applying this code. Please see the screencast. If the buttons are not aligned in spite of applying code then the issue requires a closer inspection from your end. Please navigate to the plugin’s details page and contact our support center. Our support team will help you ASAP!

    Regards,
    Amir

    Thread Starter alessandroa

    (@alessandroa)

    4 years, 4 months ago

    Yes they are aligned because the product title is 1 row. In my iphone X the title can be even 2 rows disaligning the buttons.

    try to open other products to see when u get upsell of a 2-row-title product

    thank you for your time and precious help!

    Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    4 years, 4 months ago

    Hi @alessandroa,

    I have checked your site. I have found all product titles are in one row that why I am not able to reproduce the issue. Can you please give a screenshot of the issue to understand it properly and give you a quick solution?

    Waiting for your response and we are always here to help you.

    Regards,
    Amir

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Product cart upsell bug’ is closed to new replies.