Metaslider video

  • Resolved ita14

    (@ita14)


    4 years ago

    I have the MetaSlider plugin, I add a new slide to upload a video (it is not heavy, it is less than the allowed capacity). And it is where when loading me the “409 error” appears. I already contacted my hosting for a probable security error and they tell me that it is not that, I don’t know what to do anymore.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    4 years ago

    Hi @ita14

    Thanks for using MetaSlider.

    As your hosting company said, these 409 errors are not easy to solve. They can come from various issue.

    My first recommendation would be to make sure the whole site is running on https. Even if you have an SSL certificate you may not be forcing the whole site to use it. Sometimes a mix of http and https can cause this problem.

    Thread Starter ita14

    (@ita14)

    4 years ago

    What a mess because my site is running https 🙁

    Plugin Author Steve Burge

    (@stevejburge)

    4 years ago

    Hi @ita14

    Just running https isn’t enough and sometimes more is needed: https://www.wpbeginner.com/plugins/how-to-fix-the-mixed-content-error-in-wordpress-step-by-step/

    I’m not saying this is 100% the solution because 409 errors are tricky to debug and fix. But this is the first place I’d look.

    Arreane

    (@yanex)

    4 years ago

    Hi,

    I would just like to add that MetaSlider doesn’t allow a self-hosted video. MetaSlider only accepts YouTube and Vimeo urls for the video slide.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Metaslider video’ is closed to new replies.

  • 4 replies
  • 3 participants
  • Last reply from: Arreane
  • Last activity: 4 years ago
  • Status: resolved