Hello,
You’ll first want to check if the issue is coming from a plugin/theme conflict by deactivating all plugins except WooCommerce and switching theme to Storefront.
You can find a detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
If the issue still persists, can you please share the following so we can take a closer look at it?
– The CSV you used to import products: You can use an online fileshare like file.io, Google Drive, DropBox, etc.
– System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.
thank you
sorry for the delay
Hi @ilfriz80 !
No worries! We are glad that the issue got resolved for you 🙂
