Synchronization WooCommerce and Instagram

  • Resolved mstudioIL

    (@mstudioil)


    4 years, 1 month ago

    My client is having problem with the synchronization, they worked with Facebook pixel and want to show show product on only one language (site has two languages)
    They overwrite the connection by creating dynamic product feed with XML file they upload to Facebook store, the problem is that there is no synchronization between the product and feed.
    The Facebook support said it is known problem because of Improper data synchronization between WooCommerce and Facebook.
    The question is to make the synchronization works?

Viewing 6 replies - 1 through 6 (of 6 total)
  • MayKato

    (@maykato)

    4 years, 1 month ago

    Hello,

    Are you using a plugin to connect WooCommerce and Facebook?

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thread Starter mstudioIL

    (@mstudioil)

    4 years, 1 month ago

    I will ask the client about it

    Igor H

    (@ihereira)

    4 years, 1 month ago

    Hello,

    Please keep us informed.

    Looking forward to hearing from you soon, thanks.

    Igor H

    (@ihereira)

    4 years, 1 month ago

    We haven’t heard back from you in a while (At this point I think you have been able to find a solution), so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thanks.

    Thread Starter mstudioIL

    (@mstudioil)

    4 years, 1 month ago

    The client still don’t answer me and describe the problem and what they done

    Plugin Support Sérgio L. a11n

    (@csnlima)

    4 years, 1 month ago

    Hi @mstudioil,

    Thanks for the letting us know. Please keep us posted.

    Best regards,

Viewing 6 replies - 1 through 6 (of 6 total)

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