Checkout error with no description text

  • Resolved mkershaw

    (@mkershaw)


    3 years, 11 months ago

    I am using woocommerce with 2 checkout plugins (MultiStep Checkout for WooCommerce and Checkout Field Editor for WooCommerce (Pro)) and 2 payment plugins (Stripe & Paypal) When I tried to submit an order with either Stripe in testing mode or for real with Paypal I get an error with a red ! but no text or description. I don’t know why the order/payments are not going through and who could help.

    Screenshot of error:

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Ola Möller

    (@olamoller)

    3 years, 11 months ago

    Getting the same error.

    Mashi

    (@shaonback2)

    3 years, 11 months ago

    Hello @mkershaw!

    Can you share a screenshot of the error via https://imgbb.com or https://snipboard.io?

    For better assistance, please share your WooCommerce error logs and System Status on this thread so we can take a look at your configuration and check the issue further:

    System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    ttouma

    (@ttouma)

    3 years, 11 months ago

    Hello @shaonback2 ,
    When I’m placing the first name, last name, phone number and the email in the checkout form (billing address and shipping address).

    The information are not saved to the order list, we are facing this issue from 3 days ago.

    Mashi

    (@shaonback2)

    3 years, 11 months ago

    Hello @ttouma!

    When I’m placing the first name, last name, phone number and the email in the checkout form (billing address and shipping address).
    The information are not saved to the order list, we are facing this issue from 3 days ago.

    I suggest you create your own thread so that your issue can be looked at separately.
    https://wordpress.org/support/plugin/woocommerce/#new-topic-0

    Cheers!

    Thread Starter mkershaw

    (@mkershaw)

    3 years, 11 months ago

    Thank you @shaonback2! Link, status and logs below:

    Error upload: https://ibb.co/1ZT0H21

    System Status: `

    
### WordPress Environment ###

WordPress address (URL): https://strongpeopleprogram.org
Site address (URL): https://strongpeopleprogram.org
WC Version: 6.4.1
REST API Version: ✔ 6.4.1
WC Blocks Version: ✔ 7.2.2
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.3.2
Log Directory Writable: ✔
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: ✔

### Server Environment ###

Server Info: nginx
PHP Version: 7.4.29
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 7.82.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.24-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

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### Post Type Counts ###

amp_validated_url: 1
attachment: 464
customize_changeset: 208
custom_css: 1
elementor_library: 1
elementskit_content: 1
groups: 1
jetpack_migration: 2
jp_img_sitemap: 9
jp_pay_product: 3
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jp_sitemap_master: 9
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shop_coupon: 1
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uo-trigger: 3
wp_block: 6
wp_global_styles: 1
wp_template_part: 8

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (35) ###

Akismet Anti-Spam: by Automattic – 4.2.2
AMP: by AMP Project Contributors – 2.2.4
Auto Login New User After Registration: by Jeff Sherk – 1.9.4
CoBlocks: by GoDaddy – 2.22.10
Crowdsignal Forms: by Automattic – 1.6.0
Design Upgrade for LearnDash: by Escape Creative – 2.11
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4
Elementor: by Elementor.com – 3.6.4
ElementsKit Lite: by Wpmet – 2.5.5
WordPress.com Editing Toolkit: by Automattic – 3.31093
Google Listings and Ads: by WooCommerce – 1.12.5
Gutenberg: by Gutenberg Team – 12.9.0
Jetpack: by Automattic – 10.9-a.5
Layout Grid: by Automattic – 1.8.1
LearnDash LMS - Certificate Builder: by LearnDash – 1.0.3
LearnDash LMS - Course Grid: by LearnDash – 2.0.5
Topic Progression Using Storyline/Captivate for LearnDash: by Discover eLearning Ltd – 1.2.3
LearnDash LMS - WooCommerce Integration: by LearnDash – 1.9.4.1
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Members: by MemberPress – 3.1.7
New User Approve: by NewUserApprove – 2.1
Page Optimize: by Automattic – 0.5.2
Crowdsignal Polls & Ratings: by Automattic
Inc. – 3.0.7

LearnDash LMS: by LearnDash – 4.1.0
Uncanny Automator: by Uncanny Automator
Uncanny Owl – 3.9.1.1

Uncanny Toolkit for LearnDash: by Uncanny Owl – 3.6.2
MultiStep Checkout for WooCommerce: by ThemeHigh – 2.0.6
Checkout Field Editor for WooCommerce (Pro): by ThemeHigh – 3.1.10
WooCommerce Stripe Gateway: by WooCommerce – 6.3.0
WooCommerce Payments: by Automattic – 4.0.0
WooCommerce PayPal Payments: by WooCommerce – 1.7.1
WooCommerce Shipping & Tax: by WooCommerce – 1.25.25
WooCommerce: by Automattic – 6.4.1
WPvivid Backup Plugin: by WPvivid Team – 0.9.71
WS Form LITE: by WS Form – 1.8.193

### Inactive Plugins (4) ###

Checkout Field Editor for WooCommerce: by ThemeHigh – 1.6.0
Classic Editor: by WordPress Contributors – 1.6.2
Pie Register - Basic: by Pie Register – 3.7.4.4
WooCommerce Blocks: by Automattic – 7.4.2

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

### Must Use Plugins (2) ###

LearnDash LMS Multisite: by LearnDash – 1.0.0
WP.com Site Helper: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: course (course)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #3877 - /coming-soon/
Cart: #3784 - /cart/
Checkout: #3785 - /checkout/
My account: #3786 - /my-account/
Terms and conditions: #1570 - /terms-of-use/

### Theme ###

Name: Stratford
Version: 1.4.16
Author URL: https://automattic.com/
Child Theme: ✔
Parent Theme Name: Varia
Parent Theme Version: 1.6.15
Parent Theme Author URL: https://automattic.com/
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: https://strongpeopleprogram.org
Subscription Statuses: –
WooCommerce Account Connected: ❌ No

### Store Setup ###

Country / State: United States (US) — Texas

### Payment Gateway Support ###

PayPal: refunds

### WooCommerce PayPal Payments ###

Onboarded: ✔
Shop country code: US
WooCommerce currency supported: ✔
PayPal card processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: ✔
Vault enabled: ✔
Logging enabled: ✔
Reference Transactions: –
Used PayPal Checkout plugin: –

### WooCommerce Payments ###

Version: 4.0.0
Connected to WPCOM: Yes
Blog ID: 189587296
Account ID: -

### Action Scheduler ###

Canceled: 1
Oldest: 2022-03-17 03:10:11 -0500
Newest: 2022-03-17 03:10:11 -0500

Complete: 429
Oldest: 2022-03-22 16:23:52 -0500
Newest: 2022-04-16 10:36:46 -0500

Pending: 1
Oldest: 2022-04-16 23:03:04 -0500
Newest: 2022-04-16 23:03:04 -0500

### Status report information ###

Generated at: 2022-04-16 11:46:20 -05:00

    <strong>LOGS: </strong>

    2022-03-19T10:25:01+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_subtotal() on null in /wordpress/themes/pub/varia/inc/woocommerce.php:105
Stack trace:
#0 /wordpress/themes/pub/varia/inc/woocommerce.php(222): varia_cart_link()
#1 /wordpress/core/5.9.2/wp-includes/class-wp-hook.php(307): varia_add_cart_menu('<li id="menu-it...', Object(stdClass))
#2 /wordpress/core/5.9.2/wp-includes/plugin.php(189): WP_Hook->apply_filters('<li id="menu-it...', Array)
#3 /wordpress/core/5.9.2/wp-includes/nav-menu-template.php(259): apply_filters('wp_nav_menu_ite...', '<li id="menu-it...', Object(stdClass))
#4 /wordpress/themes/pub/varia/template-parts/header/site-navigation.php(5): wp_nav_menu(Object(stdClass))
#5 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#6 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#7 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#8 /wordpress/themes/pub/stratford/template-parts/header/header-content.php(4): get_template_part('template-parts/...', 'navigation')
#9 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#10 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#11 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#12 /wordpress/themes/pub/varia/header.php(39): get_template_part('template-parts/...', 'content')
#13 /wordpress/core/5.9.2/wp-includes/template.php(770): require_once('/wordpress/them...')
#14 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', true, Array)
#15 /wordpress/core/5.9.2/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#16 /wordpress/themes/pub/varia/404.php(12): get_header()
#17 /wordpress/core/5.9.2/wp-includes/template-loader.php(106): include('/wordpress/them...')
#18 /wordpress/core/5.9.2/wp-blog-header.php(19): require_once('/wordpress/core...')
#19 /wordpress/core/5.9.2/index.php(17): require('/wordpress/core...')
#20 {main}
  thrown in /wordpress/themes/pub/varia/inc/woocommerce.php on line 105

2022-03-19T10:26:27+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_subtotal() on null in /wordpress/themes/pub/varia/inc/woocommerce.php:105
Stack trace:
#0 /wordpress/themes/pub/varia/inc/woocommerce.php(222): varia_cart_link()
#1 /wordpress/core/5.9.2/wp-includes/class-wp-hook.php(307): varia_add_cart_menu('<li id="menu-it...', Object(stdClass))
#2 /wordpress/core/5.9.2/wp-includes/plugin.php(189): WP_Hook->apply_filters('<li id="menu-it...', Array)
#3 /wordpress/core/5.9.2/wp-includes/nav-menu-template.php(259): apply_filters('wp_nav_menu_ite...', '<li id="menu-it...', Object(stdClass))
#4 /wordpress/themes/pub/varia/template-parts/header/site-navigation.php(5): wp_nav_menu(Object(stdClass))
#5 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#6 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#7 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#8 /wordpress/themes/pub/stratford/template-parts/header/header-content.php(4): get_template_part('template-parts/...', 'navigation')
#9 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#10 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#11 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#12 /wordpress/themes/pub/varia/header.php(39): get_template_part('template-parts/...', 'content')
#13 /wordpress/core/5.9.2/wp-includes/template.php(770): require_once('/wordpress/them...')
#14 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', true, Array)
#15 /wordpress/core/5.9.2/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#16 /wordpress/themes/pub/varia/404.php(12): get_header()
#17 /wordpress/core/5.9.2/wp-includes/template-loader.php(106): include('/wordpress/them...')
#18 /wordpress/core/5.9.2/wp-blog-header.php(19): require_once('/wordpress/core...')
#19 /wordpress/core/5.9.2/index.php(17): require('/wordpress/core...')
#20 {main}
  thrown in /wordpress/themes/pub/varia/inc/woocommerce.php on line 105

2022-03-19T10:27:58+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_subtotal() on null in /wordpress/themes/pub/varia/inc/woocommerce.php:105
Stack trace:
#0 /wordpress/themes/pub/varia/inc/woocommerce.php(222): varia_cart_link()
#1 /wordpress/core/5.9.2/wp-includes/class-wp-hook.php(307): varia_add_cart_menu('<li id="menu-it...', Object(stdClass))
#2 /wordpress/core/5.9.2/wp-includes/plugin.php(189): WP_Hook->apply_filters('<li id="menu-it...', Array)
#3 /wordpress/core/5.9.2/wp-includes/nav-menu-template.php(259): apply_filters('wp_nav_menu_ite...', '<li id="menu-it...', Object(stdClass))
#4 /wordpress/themes/pub/varia/template-parts/header/site-navigation.php(5): wp_nav_menu(Object(stdClass))
#5 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#6 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#7 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#8 /wordpress/themes/pub/stratford/template-parts/header/header-content.php(4): get_template_part('template-parts/...', 'navigation')
#9 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#10 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#11 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#12 /wordpress/themes/pub/varia/header.php(39): get_template_part('template-parts/...', 'content')
#13 /wordpress/core/5.9.2/wp-includes/template.php(770): require_once('/wordpress/them...')
#14 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', true, Array)
#15 /wordpress/core/5.9.2/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#16 /wordpress/themes/pub/varia/404.php(12): get_header()
#17 /wordpress/core/5.9.2/wp-includes/template-loader.php(106): include('/wordpress/them...')
#18 /wordpress/core/5.9.2/wp-blog-header.php(19): require_once('/wordpress/core...')
#19 /wordpress/core/5.9.2/index.php(17): require('/wordpress/core...')
#20 {main}
  thrown in /wordpress/themes/pub/varia/inc/woocommerce.php on line 105

2022-03-19T10:29:44+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_subtotal() on null in /wordpress/themes/pub/varia/inc/woocommerce.php:105
Stack trace:
#0 /wordpress/themes/pub/varia/inc/woocommerce.php(222): varia_cart_link()
#1 /wordpress/core/5.9.2/wp-includes/class-wp-hook.php(307): varia_add_cart_menu('<li id="menu-it...', Object(stdClass))
#2 /wordpress/core/5.9.2/wp-includes/plugin.php(189): WP_Hook->apply_filters('<li id="menu-it...', Array)
#3 /wordpress/core/5.9.2/wp-includes/nav-menu-template.php(259): apply_filters('wp_nav_menu_ite...', '<li id="menu-it...', Object(stdClass))
#4 /wordpress/themes/pub/varia/template-parts/header/site-navigation.php(5): wp_nav_menu(Object(stdClass))
#5 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#6 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#7 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#8 /wordpress/themes/pub/stratford/template-parts/header/header-content.php(4): get_template_part('template-parts/...', 'navigation')
#9 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#10 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#11 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#12 /wordpress/themes/pub/varia/header.php(39): get_template_part('template-parts/...', 'content')
#13 /wordpress/core/5.9.2/wp-includes/template.php(770): require_once('/wordpress/them...')
#14 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', true, Array)
#15 /wordpress/core/5.9.2/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#16 /wordpress/themes/pub/varia/404.php(12): get_header()
#17 /wordpress/core/5.9.2/wp-includes/template-loader.php(106): include('/wordpress/them...')
#18 /wordpress/core/5.9.2/wp-blog-header.php(19): require_once('/wordpress/core...')
#19 /wordpress/core/5.9.2/index.php(17): require('/wordpress/core...')
#20 {main}
  thrown in /wordpress/themes/pub/varia/inc/woocommerce.php on line 105

2022-03-19T10:31:28+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_subtotal() on null in /wordpress/themes/pub/varia/inc/woocommerce.php:105
Stack trace:
#0 /wordpress/themes/pub/varia/inc/woocommerce.php(222): varia_cart_link()
#1 /wordpress/core/5.9.2/wp-includes/class-wp-hook.php(307): varia_add_cart_menu('<li id="menu-it...', Object(stdClass))
#2 /wordpress/core/5.9.2/wp-includes/plugin.php(189): WP_Hook->apply_filters('<li id="menu-it...', Array)
#3 /wordpress/core/5.9.2/wp-includes/nav-menu-template.php(259): apply_filters('wp_nav_menu_ite...', '<li id="menu-it...', Object(stdClass))
#4 /wordpress/themes/pub/varia/template-parts/header/site-navigation.php(5): wp_nav_menu(Object(stdClass))
#5 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#6 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#7 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#8 /wordpress/themes/pub/stratford/template-parts/header/header-content.php(4): get_template_part('template-parts/...', 'navigation')
#9 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#10 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#11 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#12 /wordpress/themes/pub/varia/header.php(39): get_template_part('template-parts/...', 'content')
#13 /wordpress/core/5.9.2/wp-includes/template.php(770): require_once('/wordpress/them...')
#14 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', true, Array)
#15 /wordpress/core/5.9.2/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#16 /wordpress/themes/pub/varia/404.php(12): get_header()
#17 /wordpress/core/5.9.2/wp-includes/template-loader.php(106): include('/wordpress/them...')
#18 /wordpress/core/5.9.2/wp-blog-header.php(19): require_once('/wordpress/core...')
#19 /wordpress/core/5.9.2/index.php(17): require('/wordpress/core...')
#20 {main}
  thrown in /wordpress/themes/pub/varia/inc/woocommerce.php on line 105

2022-03-19T10:33:06+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_subtotal() on null in /wordpress/themes/pub/varia/inc/woocommerce.php:105
Stack trace:
#0 /wordpress/themes/pub/varia/inc/woocommerce.php(222): varia_cart_link()
#1 /wordpress/core/5.9.2/wp-includes/class-wp-hook.php(307): varia_add_cart_menu('<li id="menu-it...', Object(stdClass))
#2 /wordpress/core/5.9.2/wp-includes/plugin.php(189): WP_Hook->apply_filters('<li id="menu-it...', Array)
#3 /wordpress/core/5.9.2/wp-includes/nav-menu-template.php(259): apply_filters('wp_nav_menu_ite...', '<li id="menu-it...', Object(stdClass))
#4 /wordpress/themes/pub/varia/template-parts/header/site-navigation.php(5): wp_nav_menu(Object(stdClass))
#5 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#6 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#7 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#8 /wordpress/themes/pub/stratford/template-parts/header/header-content.php(4): get_template_part('template-parts/...', 'navigation')
#9 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#10 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#11 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#12 /wordpress/themes/pub/varia/header.php(39): get_template_part('template-parts/...', 'content')
#13 /wordpress/core/5.9.2/wp-includes/template.php(770): require_once('/wordpress/them...')
#14 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', true, Array)
#15 /wordpress/core/5.9.2/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#16 /wordpress/themes/pub/varia/404.php(12): get_header()
#17 /wordpress/core/5.9.2/wp-includes/template-loader.php(106): include('/wordpress/them...')
#18 /wordpress/core/5.9.2/wp-blog-header.php(19): require_once('/wordpress/core...')
#19 /wordpress/core/5.9.2/index.php(17): require('/wordpress/core...')
#20 {main}
  thrown in /wordpress/themes/pub/varia/inc/woocommerce.php on line 105

2022-03-19T10:35:04+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_subtotal() on null in /wordpress/themes/pub/varia/inc/woocommerce.php:105
Stack trace:
#0 /wordpress/themes/pub/varia/inc/woocommerce.php(222): varia_cart_link()
#1 /wordpress/core/5.9.2/wp-includes/class-wp-hook.php(307): varia_add_cart_menu('<li id="menu-it...', Object(stdClass))
#2 /wordpress/core/5.9.2/wp-includes/plugin.php(189): WP_Hook->apply_filters('<li id="menu-it...', Array)
#3 /wordpress/core/5.9.2/wp-includes/nav-menu-template.php(259): apply_filters('wp_nav_menu_ite...', '<li id="menu-it...', Object(stdClass))
#4 /wordpress/themes/pub/varia/template-parts/header/site-navigation.php(5): wp_nav_menu(Object(stdClass))
#5 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#6 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#7 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#8 /wordpress/themes/pub/stratford/template-parts/header/header-content.php(4): get_template_part('template-parts/...', 'navigation')
#9 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#10 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#11 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#12 /wordpress/themes/pub/varia/header.php(39): get_template_part('template-parts/...', 'content')
#13 /wordpress/core/5.9.2/wp-includes/template.php(770): require_once('/wordpress/them...')
#14 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', true, Array)
#15 /wordpress/core/5.9.2/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#16 /wordpress/themes/pub/varia/404.php(12): get_header()
#17 /wordpress/core/5.9.2/wp-includes/template-loader.php(106): include('/wordpress/them...')
#18 /wordpress/core/5.9.2/wp-blog-header.php(19): require_once('/wordpress/core...')
#19 /wordpress/core/5.9.2/index.php(17): require('/wordpress/core...')
#20 {main}
  thrown in /wordpress/themes/pub/varia/inc/woocommerce.php on line 105

2022-03-19T10:36:46+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_subtotal() on null in /wordpress/themes/pub/varia/inc/woocommerce.php:105
Stack trace:
#0 /wordpress/themes/pub/varia/inc/woocommerce.php(222): varia_cart_link()
#1 /wordpress/core/5.9.2/wp-includes/class-wp-hook.php(307): varia_add_cart_menu('<li id="menu-it...', Object(stdClass))
#2 /wordpress/core/5.9.2/wp-includes/plugin.php(189): WP_Hook->apply_filters('<li id="menu-it...', Array)
#3 /wordpress/core/5.9.2/wp-includes/nav-menu-template.php(259): apply_filters('wp_nav_menu_ite...', '<li id="menu-it...', Object(stdClass))
#4 /wordpress/themes/pub/varia/template-parts/header/site-navigation.php(5): wp_nav_menu(Object(stdClass))
#5 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#6 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#7 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#8 /wordpress/themes/pub/stratford/template-parts/header/header-content.php(4): get_template_part('template-parts/...', 'navigation')
#9 /wordpress/core/5.9.2/wp-includes/template.php(772): require('/wordpress/them...')
#10 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', false, Array)
#11 /wordpress/core/5.9.2/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#12 /wordpress/themes/pub/varia/header.php(39): get_template_part('template-parts/...', 'content')
#13 /wordpress/core/5.9.2/wp-includes/template.php(770): require_once('/wordpress/them...')
#14 /wordpress/core/5.9.2/wp-includes/template.php(716): load_template('/wordpress/them...', true, Array)
#15 /wordpress/core/5.9.2/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#16 /wordpress/themes/pub/varia/404.php(12): get_header()
#17 /wordpress/core/5.9.2/wp-includes/template-loader.php(106): include('/wordpress/them...')
#18 /wordpress/core/5.9.2/wp-blog-header.php(19): require_once('/wordpress/core...')
#19 /wordpress/core/5.9.2/index.php(17): require('/wordpress/core...')
#20 {main}
  thrown in /wordpress/themes/pub/varia/inc/woocommerce.php on line 105
    aetta

    (@chiape)

    3 years, 11 months ago

    Hi @mkershaw

    I noticed that you’re hosting your site on WordPress.com, isn’t it? If so, you can reach out directly to the Happiness Engineers at:

    https://wordpress.com/help/contact/

    And I am sure they would love to take a closer look at it for you.

    In the meanwhile, you can also try a conflict test, and the best way to do that is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    While getting in touch with them, you can share this Forum link and the result of your conflict test!

    It will help them to diagnose it!

    For y’all getting the same problem, I’d recommend creating a separate topic as mentioned above:

    https://wordpress.org/support/plugin/woocommerce/#new-topic-0

    My very best,

    meghankershaw

    (@meghankershaw)

    3 years, 11 months ago

    I did a conflict test and it appears to be an issue with my Checkout Field Editor for WooCommerce (Pro), so I have reached out to their support. Thanks for the tips!

    Igor H

    (@ihereira)

    3 years, 11 months ago

    Glad to hear that my colleagues pointed you in the right direction.

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Checkout error with no description text’ is closed to new replies.