Can’t login after migration

  • Resolved Paraic Cullen

    (@paraic)


    4 years, 1 month ago

    Hey folks,

    I migrated iamparaic.com yesterday using this plugin. I used it last week without issue, so I hope this is something simple.

    The front end displays as it should, and I can see that I am logged in, but as soon as I try to access the back end in any way I get the following error

    “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”

    I’m guessing this is some kind of database problem, but I’m not 100% sure. I have taken 2 backups using the link method, but I don’t have access to the links now that I can’t see the back end. Are these available anywhere else, via FTP for example?

    I feel like the quickest solution would be to wipe WP install and start from scratch again, trying the backup once more, but open to suggestions.

    Talk soon,

    Paraic.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Paraic Cullen

    (@paraic)

    4 years, 1 month ago

    UPDATE: my host said the database issues could not be resolved. I was able to find the recovery link but it appears to have expiried. If I send you the link, is there any way to recover the file?

    Plugin Author iClyde

    (@iclyde)

    4 years, 1 month ago

    Hi @paraic

    Could you please, let me know:
    1. Is it still possible for you to easily wipe your new website?
    2. Do you have access to the site where you made the backup?
    3. If you don’t have access, do you have your backup file on your PC?

    If you want to speed-up the process of debugging your issue, please share with me URL to your backup file that caused this issue.

    You can send it to this e-mail: [ support (at) backupbliss dot com ]
    Never share your backup files in public.

    I’ll try to restore your backup and see if I’ll get the same result on sandbox environment.

    Thank you!

    Plugin Author iClyde

    (@iclyde)

    4 years ago

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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  • 3 replies
  • 2 participants
  • Last reply from: iClyde
  • Last activity: 4 years ago
  • Status: resolved