Plugin Issue

  • anastasiiayakovenko

    (@anastasiiayakovenko)


    4 years, 3 months ago

    Hi there!
    Bought your plugin RecurWP Pro plan, after all the settings (API Settings, Generate Default Pages, Default Recurly Plan code) there are problems with the plugin:
    1) after filling in the fields on the Checkout page – an account on recurly.com is not created
    2) payment does not work
    3) the user on the WordPress site is created incorrectly, most of the fields are not stored in the user’s account.

    Please check the information and help us set up the plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    4 years, 3 months ago

    The developer will get into real trouble supporting customers on this site. That is not allowed.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://recurwp.com/support/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    4 years, 3 months ago

    I archived your duplicate topic. I’m sorry, but it doesn’t change anything here that they are not replying to you.

    Pro products and customers cannot be supported on this site. That would not be fair to the thousands of developers who play by the rules.

Viewing 2 replies - 1 through 2 (of 2 total)

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