Freezes the upload page

  • Resolved herofio

    (@herofio)


    4 years, 4 months ago

    Hi all

    I have an issue which tied with the admin part, when I open the upload page the I catch freeze on several tens seconds. The same situation if I start scroll to down on the upload page after load.

    On the current time on the website has more than 13k files, and much subfolders.

    On the server setup default stack apache2 + php7.4

    What can you advise to solve this problem?`

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author devowl.io GmbH

    (@devowl)

    4 years, 4 months ago

    Hi @herofio,

    Thank you for your request. The number of files should not be a problem. How many folders and subfolders did you create?

    In order for us to see what exactly is causing the problem on your site, please open a support ticket at devowl.io/support where you can give us access to your site if necessary. In the forum of wordpress.org we are only allowed to help you in a very limited way.

    Best regards,

    Jan

    Thread Starter herofio

    (@herofio)

    4 years, 4 months ago

    Hello @devowl

    Thanks for the answer, I will open a ticket on the your website of support

Viewing 2 replies - 1 through 2 (of 2 total)

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