new subscription asking for renewal? | WordPress.org

Resolved webguyjon79
(@webguyjon79)

4 years, 2 months ago

I thought I had purchased your unlimited package but the security plugin is asking for renewal?

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support amagsumov
(@amagsumov)

4 years, 2 months ago

Hello @webguyjon79
Please contact us via our support ticket system for further explanations: https://cleantalk.org/my/support/open.
WordPess.org Support Forum is for plugins only, not premium services.

Thread Starter webguyjon79
(@webguyjon79)

4 years, 2 months ago

Yes but that link brings me right back to wordpress.org That is how I wrote here.

Plugin Support amagsumov
(@amagsumov)

4 years, 2 months ago

Please log in to your CleanTalk profile here:
https://cleantalk.org/my

Then follow this link:
https://cleantalk.org/my/support/open

Thank you.

Thread Starter webguyjon79
(@webguyjon79)

4 years, 2 months ago

Disregard, I got it to work this time. I sent a ticket as requested

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘new subscription asking for renewal?’ is closed to new replies.

4 replies
2 participants
Last reply from: webguyjon79
Last activity: 4 years, 2 months ago
Status: resolved