Composite products disappear after update

  • fredcavender

    (@fredcavender)


    4 years, 6 months ago

    Hi,
    Just update to version 5.0 and the composite products have disappeared on the product page. Reverting to 4.2 has fixed it for now, but thought I should let you know.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Janilyn Tran

    (@janilyn409)

    4 years, 6 months ago

    Hi @fredcavender ,

    Please help me clear your site and browser’s caches and cookies after updating our plugin then try it again. Maybe your site needs a refresh for all changes to re-appear.

    I have tested version 5.0.0 on our test site and it is working just fine.

    Best regards.

    Janilyn Tran

    (@janilyn409)

    4 years, 6 months ago

    Hi @fredcavender ,

    We are constantly receiving different reports of different issues with several page builders. So our developers are working right now to fix all issues.

    Please wait until version 5.0.2 is released, you can kindly update our plugin, then clear caches and cookies before checking again. Be sure to check your product in an Incognito tab so that caches and cookies won’t interfere as well.
    If you still encounter any issue, please provide us with as many details as possible. We will try to fix it asap.

    Best regards.

Viewing 2 replies - 1 through 2 (of 2 total)

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