website not working

  • jenphoto

    (@jenphoto)


    4 years, 1 month ago

    Not sure where the problem is but when I try to load site, I get error message
    “Hmm. We’re having trouble finding that site.”

    Is this a hosting problem?

    thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Vijay Hardaha

    (@vijayhardaha)

    4 years, 1 month ago

    You domain status showing “clientHold”
    Please contact your domain provider. Maybe there is a payment failure or any other issue. You can ask what’s the problem.

    Thread Starter jenphoto

    (@jenphoto)

    4 years, 1 month ago

    Thanks for reply Vijay . I did check domain provider and it seems the incorrect name servers were in place.
    I have now change to correct name servers according to my web hosting.
    Hopefully this is the cause.
    Site was fine 4 days ago so not sure why the name servers have changed.??

    Moderator threadi

    (@threadi)

    4 years, 1 month ago

    I can’t access the domain at all at the moment. For any questions regarding domain and hosting you have to contact your hoster. WordPress as software does not affect these properties, so we can’t help you with that at this point.

Viewing 3 replies - 1 through 3 (of 3 total)

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