Popup Load Delay NOT WORKING

  • Resolved herbalspirits

    (@herbalspirits)


    4 years, 2 months ago

    Hello. We are trying to delay the popup load by 20 seconds. When we enter 20 into the appropriate settings, the popup does not delay like it is supposed to. It still loads immediately. I have a screenshot showing the settings we are using, but nowhere to upload here. Please help, our client is requiring us to delay the popup.

    The page I need help with: [log in to see the link]

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  • Sygnoos Support

    (@sygnoossupport)

    4 years, 2 months ago

    Dear @herbalspirits ,

    Thanks for reaching out.

    We do need the screenshot to see the settings chosen.
    You can use Awesome Screenshot (for Chrome) or Lightshot screenshot, upload it to the cloud and send the link to us.
    Or else, you can simply use wetransfer.com with their link sharing option and share the link here for us to check.

    Besides the screenshot, please, also tell us the version of the plugin you’re currently using.

    Looking forward to your response.

Viewing 1 replies (of 1 total)

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