Bel
(@belimperial)
Hi @hatul
Thank you for reaching out.
We think the error is pointing you with the SSL of your site.
Could you please use a search replace plugin to check the URLs of your site and see if the URLs are using HTTP instead of HTTPS?
If there are using HTTP, please consider backing up your site, including the database, and replace those URLs with HTTPS.
We hope that helps. Let us know how that goes. Thank you.
If the issue persists, please could you send the following information in our support website:
– Write out each specific step you take to see the issue.
– Copy/paste any error messages (PHP logs, page errors, or dev tools console logs) you see.
– Attach or post screen captures of the issue (including error messages).
To submit:
1. Go to https://wppopupmaker.com/support/#submit-a-support-ticket
2. Click Other Support
3. Fill in the form
4. Click SUBMIT
Here’s a screen capture for your reference: https://share.wppopupmaker.com/geudGzB4
Thank you, and we look forward to your response.
Thread Starter
hatul
(@hatul)
Thank you for your answer.
I use https and all URLs in my site are https.
See: https://maase.hatul.info/ (The site in Hebrew).
Hi @hatul – apologies for the inconvenience.
I checked your site and I see what you mean.
Note that another important setting is you will need to set the cookie name to the Trigger settings to be able to make it work.
Demo screenshot: https://share.getcloudapp.com/GGuWKk6E
That will do the trick.
In case you are still experiencing issues, we suggest checking out this guide below as this might help:
Let us know how that goes.
Have a great day!
Thread Starter
hatul
(@hatul)
The problem was the cookie name was not the same.
I rename it and the problem solved.
Thank you
Hello there,
That’s awesome! Thanks for letting us know. 😊
By the way, if you have a moment then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.
Cheers
