@theaizen
I understand you’re getting a blank screen when checking WooCommerce reports. This happened after an update.
This kind of problem is usually caused by a conflict with your theme or with another plugin.
The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Checking the console, I notice that I have errors in the react-dom.min.js and react.min.js libraries
react-dom.min.js:141 TypeError: Cannot read properties of undefined (reading ‘call’)
at a (index.js:2:1258)
Ye @ react-dom.min.js:141
react.min.js:22
Hello,
Sorry to hear that, as a first step please be sure to perform the conflict test as explained in the previous response. Generally, the reason for the error is a conflict with the theme or another plugin.
If it doesn’t work, please provide the following information for us to take a better look:
* Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.
* Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).
Thanks.
Hi @theaizen
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.
