• Resolved basvweb

    (@basvweb)


    Hi,

    When you go to a user in the backend of WordPress and you click on the user, it shows the user details and all the orders that he has done. Now the total amount outputs the HTML and not the text, how do I fix this?

    https://ibb.co/JyBhTnC

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @basvweb!

    It looks like this could be happening due to a conflict with your theme or with another plugin.

    To be sure, please perform a conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then check again if the issue persists. If that solves it, then re-enable all plugins one-by-one, until you find the one creating the conflict.

    If you cannot perform a conflict test on your live site, we recommend creating a staging site using the WP Staging plugin.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how that goes for you!

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

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