LiteSpeed prevents Live Chat

  • Resolved agizzie

    (@agizzie)


    4 years, 2 months ago

    Hi,

    I have recently installed a live chat plugin (Tidio)for my site, but noticed LiteSpeed blocks it. I have temporarily deactivated LiteSpeed to clarify it is preventing Tidio from working.

    Is there a way to whitelist the Tidio plugin so LiteSpeed ignores it? I’ve seen here is an ‘Excludes’ tab in settings but not sure if that is where to enter Tidio info.

    Please advise, thanks,

    A

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  • Thread Starter agizzie

    (@agizzie)

    4 years, 2 months ago

    I’ve worked it out.

    I put the js script into the js excludes and it seems to be running fine.

Viewing 1 replies (of 1 total)

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