• Resolved lesterleandro1966

    (@lesterleandro1966)


    No me permite activar los pagos con tarjetas de crédito/débito
    Muestra un mensaje en color rojo que dice: Para utilizar Tarjeta de crédito/débito, contacta con el equipo de soporte de WooCommerce.
    Necesito ayuda, por favor

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    Where do you see this message exactly?

    Could you share your System Status Report, it would help us to understand your site setup a bit better. You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, paste it here in your reply.

    Thread Starter lesterleandro1966

    (@lesterleandro1966)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.santanadelivery.com
    Site address (URL): https://www.santanadelivery.com
    WC Version: 6.2.1
    REST API Version: ✔ 6.2.1
    WC Blocks Version: ✔ 6.7.3
    Action Scheduler Version: ✔ 3.4.0
    WC Admin Version: ✔ 3.1.0
    Log Directory Writable: ✔
    WP Version: 5.9.1
    WP Multisite: –
    WP Memory Limit: 500 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.15
    PHP Post Max Size: 512 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 8.0.28-0ubuntu0.20.04.3
    Max Upload Size: 512 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.2.1
    WC Database Prefix: wp_drevpp_
    Tamaño total de la base de datos: 18.00MB
    Tamaño de los datos de la base de datos: 16.17MB
    Tamaño del índice de la base de datos: 1.83MB
    wp_drevpp_woocommerce_sessions: Datos: 0.47MB + Índice: 0.02MB + Motor InnoDB
    wp_drevpp_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_drevpp_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_drevpp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_drevpp_woocommerce_order_items: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_drevpp_woocommerce_order_itemmeta: Datos: 0.08MB + Índice: 0.06MB + Motor InnoDB
    wp_drevpp_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_drevpp_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_drevpp_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_drevpp_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_drevpp_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_drevpp_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_drevpp_actionscheduler_actions: Datos: 0.14MB + Índice: 0.16MB + Motor InnoDB
    wp_drevpp_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_drevpp_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_drevpp_actionscheduler_logs: Datos: 0.17MB + Índice: 0.13MB + Motor InnoDB
    wp_drevpp_commentmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_drevpp_comments: Datos: 0.03MB + Índice: 0.09MB + Motor InnoDB
    wp_drevpp_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_drevpp_mailchimp_carts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_mailchimp_jobs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_mw_wc_qbo_sync_customer_pairs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_mw_wc_qbo_sync_log: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_mw_wc_qbo_sync_payment_id_map: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_mw_wc_qbo_sync_paymentmethod_map: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_mw_wc_qbo_sync_product_pairs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_mw_wc_qbo_sync_qbo_customers: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_mw_wc_qbo_sync_qbo_items: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_mw_wc_qbo_sync_real_time_sync_history: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_mw_wc_qbo_sync_real_time_sync_queue: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_mw_wc_qbo_sync_shipping_product_map: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_mw_wc_qbo_sync_tax_map: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_mw_wc_qbo_sync_variation_pairs: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_drevpp_mw_wc_qbo_sync_wq_cf_map: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_drevpp_options: Datos: 9.03MB + Índice: 0.14MB + Motor InnoDB
    wp_drevpp_postmeta: Datos: 3.25MB + Índice: 0.17MB + Motor InnoDB
    wp_drevpp_posts: Datos: 0.41MB + Índice: 0.06MB + Motor InnoDB
    wp_drevpp_term_relationships: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_drevpp_term_taxonomy: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_drevpp_termmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_drevpp_terms: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_drevpp_usermeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_drevpp_users: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_drevpp_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_drevpp_wc_admin_notes: Datos: 0.06MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_wc_customer_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_drevpp_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_drevpp_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_drevpp_wc_order_product_lookup: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_drevpp_wc_order_stats: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_drevpp_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_drevpp_wc_product_meta_lookup: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
    wp_drevpp_wc_rate_limits: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_drevpp_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_drevpp_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_drevpp_wpforms_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_drevpp_wpml_mails: Datos: 1.52MB + Índice: 0.00MB + Motor InnoDB
    
    ### Post Type Counts ###
    
    attachment: 89
    cartflows_flow: 1
    cartflows_step: 2
    custom_css: 6
    customize_changeset: 9
    elementor_library: 2
    nav_menu_item: 15
    page: 9
    post: 3
    product: 37
    revision: 54
    shop_coupon: 1
    shop_order: 27
    wp_global_styles: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (13) ###
    
    All-in-One WP Migration: por ServMask – 7.56
    Plantillas de inicio: por Brainstorm Force – 3.1.5
    CartFlows: por CartFlows Inc – 1.8.2
    DreamHost Panel Login: por DreamHost
    danielbachhuber – 1.0.0
    
    Elementor: por Elementor.com – 3.5.6
    Jetpack: por Automattic – 10.7
    Mailchimp for WooCommerce: por Mailchimp – 2.6
    WooCommerce Stripe Gateway: por WooCommerce – 6.2.0
    WooCommerce Payments: por Automattic – 3.8.2
    WooCommerce PayPal Payments: por WooCommerce – 1.7.0
    WooCommerce Shipping & Tax: por WooCommerce – 1.25.23
    WooCommerce: por Automattic – 6.2.1
    WP Mail Logging: por Wysija – 1.10.4
    
    ### Inactive Plugins (1) ###
    
    WooCommerce Sync for QuickBooks Online - by MyWorks Software: por MyWorks Software – 2.4.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Base de la tienda: #401 - /shop/
    Carrito: #97 - /cart/
    Finalizar compra: #98 - /checkout/
    Mi cuenta: #99 - /my-account/
    Términos y condiciones: ❌ Página sin definir
    
    ### Theme ###
    
    Name: Astra
    Version: 3.7.9
    Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
    te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: –
    Shop country code: US
    WooCommerce currency supported: ✔
    PayPal card processing available in country: ✔
    Pay Later messaging available in country: ✔
    Webhook status: –
    Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    
    ### WooCommerce Payments ###
    
    Version: 3.8.2
    Connected to WPCOM: Si
    Blog ID: 197901612
    Account ID: acct_1JcyqP2EFOJzbfjE
    
    ### Action Scheduler ###
    
    Complete: 616
    Oldest: 2022-02-10 14:22:48 -0500
    Newest: 2022-03-04 07:05:46 -0500
    
    Pending: 1
    Oldest: 2022-03-04 09:05:45 -0500
    Newest: 2022-03-04 09:05:45 -0500
    
    ### Status report information ###
    
    Generated at: 2022-03-04 07:42:03 -05:00
    
    Thread Starter lesterleandro1966

    (@lesterleandro1966)

    Plugin Support nathvi V. a11n

    (@nathvi)

    Hello @lesterleandro1966

    Thanks for including the System Status Report.

    Can you please take a screenshot of the error message you are seeing? We recommend https://snipboard.io for sharing screenshots – please follow the instructions on the page, then paste the URL in this thread.

    Thread Starter lesterleandro1966

    (@lesterleandro1966)

    Plugin Support Shohan Hossain Nabil – a11n

    (@sohanhossain)

    Hi @lesterleandro1966,

    Thanks for sharing the screenshot. That was really helpful.

    As a next step, we will need to look at your WooCommerce Payments’ account status. Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘No puedo hacer los pagos con tarjetas’ is closed to new replies.