BetterDocs Custom Slug Not working after update

  • Resolved jaybaxs

    (@jaybaxs)


    4 years, 2 months ago

    We use BetterDocs plug-in to post instructions of our software.
    When we set up the plug-in a few mounts ago, we used the slugs as follows.

    Archive page: https://baxs.co.jp/panama/guide/ //still working
    Doc Post page: https://baxs.co.jp/panama/guide/download-images/

    the slug for Doc Post page has changed to following after updating to BetterDocs(2.0.7) a few days ago.
    https://baxs.co.jp/guide/download-images/

    This is our setting(was working till up-date)
    Enable Built-in Documentation Page: OFF
    Single Docs Permalink: panama/guide
    ==

    When we change the “Enable Built-in Documentation Page” ON, the slug works fine, but our designed templates falls a part, so we do not want to use this.

    We have tried changing the “Single Docs Permalink” but no luck.
    Plus, when we tried altering other settings of BetterDocs, and some does not save properly and does not take affect; such as “Layout > Single Doc > Enable Print Icon”

    Any advice is welcome.
    Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    4 years, 2 months ago

    Hi @jaybaxs ,

    We’re really sorry for the inconvenience.
    We’re already aware of this issue and our dev team is working on it to fix the issue. Hopefully, this will be fixed in the next update.

    Thanks for your patience!

    Thread Starter jaybaxs

    (@jaybaxs)

    4 years, 2 months ago

    Hi Abid,
    Thank you for your quick response.
    I understand the situation.

    Is there a way we could down grade to previous version of BetterDocs, so we can bring back our old setting activated??

    Plugin Support Abid Hasan

    (@abidhasan112)

    4 years, 2 months ago

    Hi @jaybaxs ,

    You can downgrade your version from here: https://wordpress.org/plugins/betterdocs/advanced/

    Scroll down to the bottom of the page and download the previous version.

    Thank you!

    Thread Starter jaybaxs

    (@jaybaxs)

    4 years, 2 months ago

    Hi

    Thank you for the link.
    I have managed to downgrade the plug-in,
    and have restored the slug/url.

    cheers to you.

    Plugin Support Abid Hasan

    (@abidhasan112)

    4 years, 2 months ago

    Hi @jaybaxs ,

    Hope you’re doing good today.

    We’ve released a new update(v2.0.8) today where we have fixed the permalink issue that you were facing. So please update your BetterDocs plugin to get this fixed.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)

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