Back up failed in between

  • Resolved indiramohan

    (@indiramohan)


    4 years, 1 month ago

    I tried to back up my site with the plugin Updraft plus but during the process, the back-up gets failed with the error message

    3041.903 (9) Errors occurred whilst backing up the tables; will cease and wait for resumption
3399.252 (10) Opened log file at time: Fri, 25 Feb 2022 11:02:53 +0000 on https://www.falainacloud.com/
3399.252 (10) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.22.5 WP: 5.7.5 PHP: 7.3.33 (cgi-fcgi, Linux datanetiix1.kryptcloud.com 3.10.0-862.3.2.el7.x86_64 #1 SMP Mon May 21 23:36:36 UTC 2018 x86_64) MySQL: 5.7.37 (max packet size=268435456) WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 14.7M | 18M) multisite: Y (sub-domain) openssl: OpenSSL 1.1.1m  14 Dec 2021 mcrypt: N LANG:  ZipArchive::addFile: Y
3399.295 (10) Free space on disk containing Updraft's temporary directory: 63914.1 MB
3399.296 (10) Requesting backup semaphore lock (83ec00e2c28c)
3399.297 (10) [Info] Lock (updraft_lock_83ec00e2c28c, wp_options) acquired
3399.298 (10) Backup run: resumption=10, nonce=83ec00e2c28c, file_nonce=83ec00e2c28c begun at=1645783574 (3399s ago), job type=backup
3399.299 (10) [Updraftplus] The backup is being aborted for a repeated failure to progress.
3399.300 (10) An error condition has occurred for the first time during this job
3399.300 (10) [Info] Lock option (updraft_lock_83ec00e2c28c, wp_options) released
3399.301 (10) Fetching RSS news feed
3404.781 (10) Fetched RSS news feed; result is a: SimplePie
3404.821 (10) Sending email ('Files (database backup has not completed) (Full backup)') report (attachments: 1, size: 99.8 KB) 
3415.874 (10) The backup attempt has finished, apparently unsuccessfully

    Can someone please help me resolve this.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 1 month ago

    Hi,

    It shows that the backup process is timed out or killed off.

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25mb, save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Regards,
    Bryle

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    4 years, 1 month ago

    I think we need to see the full log to be able to accurate diagnosis the issue – please paste it at pastebin.com and post the link here.

    David

Viewing 2 replies - 1 through 2 (of 2 total)

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