Not able to access templates

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support C S Sultan

    (@cssultan)

    4 years, 5 months ago

    Hi @robolabzindia , can you go to Dashboard > WPFunnels > Settings and check which preferred builder is selected there? Then let us know.

    Thanks.

    Thread Starter robolabzindia

    (@robolabzindia)

    4 years, 5 months ago

    It is Elementor.
    I am not able to view the widgets as well.

    • This reply was modified 4 years, 5 months ago by robolabzindia.
    Plugin Support C S Sultan

    (@cssultan)

    4 years, 5 months ago

    Hi @robolabzindia , can you let us know the following:

    1. What theme you are using?
    2. Do you have any Elementor addons installed?
    3. What is the PHP version of your site?

    Thanks.

    Thread Starter robolabzindia

    (@robolabzindia)

    4 years, 5 months ago

    Hi,

    Theme – leardash academy (Astra themes)
    Elementor – basic , pro, header and footer s
    Php – 7.4.27 (Just updated to this version)
    Problem persists.

    Will I be able to use my local payment gateway during checkout process through woocommerce?

    • This reply was modified 4 years, 5 months ago by robolabzindia.
    Plugin Support C S Sultan

    (@cssultan)

    4 years, 5 months ago

    Hi @robolabzindia , go to Dashboard > Elementor > System info.

    There, click on Download System info and email it to us.

    Once we take a look, we will look for a solution.

    Thanks.

    Plugin Support C S Sultan

    (@cssultan)

    4 years, 4 months ago

    Hi @robolabzindia , I was following up to see if you were able to find a solution to this issue or do you still need help with it.

    Do let me know.

    Thanks.

    Plugin Support C S Sultan

    (@cssultan)

    4 years, 4 months ago

    Hi, I am marking this thread as resolved. If you face any further issues, feel free to open another thread or reach us in support.

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)

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