Plugin Support
qtwrk
(@qtwrk)
Hi,
please provide the report number , you can get it in toolbox -> report -> click “send to LiteSpeed”
and did you do something like use a plugin to edit/alter the uploaded images ? or change the upload path or anything to Media ?
Best regards,
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This reply was modified 4 years, 3 months ago by
qtwrk.
Hello,
I sent you the report.
No I didn’t use other plugin to edit/alter the uploaded images or change the path.
But I rebuilt the site. Prior to that, the site used another image optimization plugin. I uninstalled this plugin and installed LiteSpeed. Maybe it’s because of this?
Thank you.
The site is https://marcvic.ro/
I uninstalled the following plugins: Optimole and Shortpixel image optimiser.
Plugin Support
qtwrk
(@qtwrk)
Hi,
after you sent , it will generate you a report number , like 8 digital full upper case letter string , please share me that
and what does it show if you click “send request” in your image optm page ?
best regards,
When I click on “Send Optimization Request” see this picture: https://imgbb.com/xCL2s5D
Where do I get the 8 digital full upper case letter string?
Plugin Support
qtwrk
(@qtwrk)
please check my screenshot
Plugin Support
qtwrk
(@qtwrk)
it shows Images with wrong meta
did you changed upload path , or somehow manipulated the uploaded images with 3rd party plugins ?
I use this plugin as a file manager: https://wordpress.org/plugins/real-media-library-lite/
I use it for all my sites and have no problem or conflicts with LiteSpeed.
Plugin Support
qtwrk
(@qtwrk)
but have you manipulated the image ? like rename , move around , replace ?
No I didn’t manipulate any image.
