Woocommerce profile grid

  • Resolved Alessandro

    (@alexbyby)


    4 years, 3 months ago

    When I activate the Woocommerce profile grid plugin
    the menu bar and widgets disappear right of my wordpress website
    see screenshot before and after in the link
    the problem is in the Plugin because when I deactivate it it returns to its place

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    4 years, 2 months ago

    Hello @alexbyby,

    We checked the issue reported by you and could not replicate the issue at our end. It seems to be a conflict issue with any other plugin on your site. Could you please check it after deactivating all other plugins on the site, except for ProfileGrid? Then check if the issue is still there.

    In case the issue is resolved after deactivating all other plugins, you’ll have to find which plugin is conflicting with ProfileGrid and keep it deactivated. You can check this by activating the plugins one by one and recreating the issue in ProfileGrid with each activation.

    If still, you face the issue, please raise a ticket here in order to allow us to assist you.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    4 years, 2 months ago

    Hello @alexbyby,

    The issue was due to plugin conflict and the issue has been resolved on your site. Thus, we are marking this as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)

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