• Resolved matthieuwagon

    (@matthieuwagon)


    Hello

    I installed mailpoet on my website and now i have a message “account has to be verified before sending mail”
    (Vous pourrez bientôt envoyer dès que notre équipe aura examiné votre compte. En attendant, vous pouvez envoyer des aperçus pour vos e-mails autorisés. )

    I have this message for 2 weeks now, when do you think i could begin my mailings?
    I clicked on the “Verify” button again to update the status of the subscription. Nothing happened.

    Thank you, best regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @matthieuwagon,

    I’m checking your account and I can see your subscription has been approved on Feb 11th.

    If you’re still seeing the message about the pending subscription, please try switching to “Other” in the MailPoet > Settings > Send With… tab and then back to the MailPoet Sending Service.

    Let me know if it works!

    Thread Starter matthieuwagon

    (@matthieuwagon)

    Hello Bruna,

    Yes it works fine now.
    Thank you very much 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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