No Ecomm Data | WordPress.org

Resolved taradaly10
(@taradaly10)

4 years, 4 months ago

Hello.

I have the WooCommerce Google Analytics plugin installed but there is no ecomm data flowing through. Can you tell me what might be the problem please?

Thanks

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Sérgio L. a11n
(@csnlima)

4 years, 4 months ago

Hi @taradaly10,

The eCommerce section is visible only if Use Global Site Tag and Enable Universal Analytics are selected. Can you please carefully follow the Guide WooCommerce Google Analytics Integration
to enable Global site Tag and Universal Analytics?

Let us know how it goes.

Kind regards,

Thread Starter taradaly10
(@taradaly10)

4 years, 4 months ago

Hi

I cannot select both. When I click on Global Site Tag, the Enable Universal disappears and the only other checkbox is Enable Standard Tracking.

I am using the version downloaded from the WooCommerce page

https://woocommerce.com/document/google-analytics-integration/

Thanks

Juan G. (woo-hc)
(@judagutor)

4 years, 4 months ago

Hi @taradaly10!

Thank you for clarifying what analytics extension you are using.

Since this is related to the WooCommerce Google Analytics plugin,
please create a topic and contact us here: https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/

You can include a link to this forum thread to keep track of what’s already been done.

We will be able to help you further there.

Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘No Ecomm Data’ is closed to new replies.

3 replies
3 participants
Last reply from: Juan G. (woo-hc)
Last activity: 4 years, 4 months ago
Status: resolved