facebook and woo commerce integration

Resolved dingdong99
(@dingdong99)

4 years, 2 months ago

Hi

We have a new domain for our website. We are trying to set up again the facebook woo commerce integration.

Steps done:
Installed the plugin
Stepped through and connecting to facebook and instagram
All green ticked and activated
Then trying to press the grey button return to woocomerce . This will not do anything. It just get stuck

Any ideas. Please urgently need to sort.

Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

(@margaretwporg)

Just to confirm – are you using the Facebook for WooCommerce plugin for Facebook WooCommerce integration?

If yes, then I’d recommend that you reach out to the dedicated support team directly on this forum: https://wordpress.org/support/plugin/facebook-for-woocommerce/.

If not, then please share a copy of your site’s System Status so that we can check the details and assist you further. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Thread Starter

dingdong99

(@dingdong99)

4 years, 2 months ago


### WordPress Environment ###

WordPress address (URL): https://www.fee-g.com
Site address (URL): https://www.fee-g.com
WC Version: 6.2.0
REST API Version: ✔ 6.2.0
WC Blocks Version: ✔ 6.7.3
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.1.0
Log Directory Writable: ✔
WP Version: 5.9.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.28
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1l-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
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SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

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WC Database Prefix: wp_
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### Post Type Counts ###

acf-field: 136
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acoplw_badges: 4
acoplw_prod_list: 5
attachment: 582
customize_changeset: 1
mc4wp-form: 1
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wp_block: 1
wp_global_styles: 1
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (35) ###

Advanced Custom Fields: Repeater Field: by Elliot Condon – 2.1.0
AddToAny Share Buttons: by AddToAny – 1.8.4
Advanced Custom Fields: by Delicious Brains – 5.11.4
Advanced Woocommerce Product Gallery Slider: by UnikInfotech – 1.0.0
FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.16.0
All In One WP Security: by Tips and Tricks HQ
Peter Petreski
Ruhul
Ivy – 4.4.10

Contact Form 7 - Dynamic Text Extension: by Chris Mavricos
SevenSpark – 2.0.3

Contact Form 7 Image Captcha: by KC Computing – 3.2.4
Contact Form 7: by Takayuki Miyoshi – 5.5.5
Facebook for WooCommerce: by Facebook – 2.6.10
Grid/List View for WooCommerce: by BeRocket – 1.1.3.3
Insert Headers and Footers: by WPBeginner – 1.6.0
Smash Balloon Instagram Feed: by Smash Balloon – 6.0.1
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
Modula: by WPChill – 2.5.5
Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): by WebToffee – 2.1.9
Qty Increment Buttons for WooCommerce: by taisho – 2.7.5
Really Simple SSL: by Really Simple Plugins – 5.2.3
Redirection: by John Godley – 5.2.3
Search & Replace: by Inpsyde GmbH – 3.2.1
SiteGround Optimizer: by SiteGround – 7.0.2
SiteGround Security: by SiteGround – 1.1.3
WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 2.2.7
Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.1
Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19
WOOCS - WooCommerce Currency Switcher: by realmag777 – 1.3.7.5
WooCommerce Stripe Gateway: by WooCommerce – 6.1.0
WOOF - WooCommerce Products Filter: by realmag777 – 1.2.6.4
Stock Manager for WooCommerce: by StoreApps – 2.8.3
WooCommerce: by Automattic – 6.2.0 (update to version 6.2.1 is available)
Yoast SEO: by Team Yoast – 18.1
WP Mail SMTP: by WPForms – 3.2.1
Smush: by WPMU DEV – 3.9.5
YITH WooCommerce Compare: by YITH – 2.10.0
YITH WooCommerce Wishlist: by YITH – 3.6.0

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #30 - /shop/
Cart: #31 - /cart/
Checkout: #32 - /checkout/
My account: #33 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: feeg
Version: 1.0.0
Author URL: http://underscores.me/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: feeg/woocommerce/archive-product.php
feeg/woocommerce/single-product.php

### Action Scheduler ###

Complete: 2,770
Oldest: 2022-02-09 10:19:50 +0000
Newest: 2022-02-23 20:47:27 +0000

Pending: 1
Oldest: 2022-02-28 14:00:14 +0000
Newest: 2022-02-28 14:00:14 +0000

### Status report information ###

Generated at: 2022-02-23 21:09:10 +00:00

Juan G. (woo-hc)

(@judagutor)

4 years, 2 months ago

Hi @dingdong99!

Thank you for sending the System Status.

Since this is related to the Facebook for WooCommerce plugin, kindly create a topic here:

https://wordpress.org/support/plugin/facebook-for-woocommerce/#new-topic-0

We will be able to help you further there.

Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘facebook and woo commerce integration’ is closed to new replies.