• Resolved gentixharavina

    (@gentixharavina)


    So i just enabled the Gzip compression and now all over the WP Dashboard “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    I did not receive an email and also the error is all over the dashboard and cant access any other sections to work on and fix the error, I tried renaming the plugin folder but that didnt work either.

    Please help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @gentixharavina,

    I tried renaming the plugin folder but that didnt work either.

    If the plugin folder is renamed, then if it was related to Hummingbird, then the website should have been loading back again.

    Since you did mention it occurred after enabling Gzip, could you please open the .htaccess file located in the Root directory and check it makes any difference if the rules related to the Gzip inside the .htaccess is removed?

    The root directory is where you have /wp-admin, /wp-content and /wp-includes folders.

    You should find the Gzip rules added inside the following comment in the .htaccess file:

    # BEGIN WP-HUMMINGBIRD-GZIP
    
    Gzip rules in here
    
    # END WP-HUMMINGBIRD-GZIP

    Even after removing the code inside .htaccess and with the plugin folder renamed if you still face the same critical error then I’m afraid this might be more related to some other conflict.

    You could try enabling Debug mode and see whether it helps give a better idea of the critical error noticed.

    You can find more details about debugging here:

    Debugging in WordPress

    Kind Regards,
    Nithin

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @gentixharavina ,

    We haven’t heard from you for some time now, so it looks like you don’t need our assistance anymore.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 2 replies - 1 through 2 (of 2 total)

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