• Resolved myuntangled

    (@myuntangled)


    Hello – I’m a licensed pro user running into the issue others have had with Event archive pages showing a 404. So far for troubleshooting I have tried almost everything…changing permalinks, updating all plugins/theme/WordPress, disabling plugins and themes, reinstalling the Events plugin, changing permalinks, emptying the cache, changing the slug of the event archives int he plugin settings, etc.etc. I’ve followed up tips on the plugin site as well and absolutely nothing makes the events show on the archive page. A few days ago I sent a message to the plugin support itself and shared the system information but haven’t heard back from anyone there and I’ve already pushed a deadline for something twice due to this issue. So I sincerely appreciate anyone’s help who has encountered and solved this before as I realize it seems to be somewhat common.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • @myuntangled my apologies, we’ve been encountering a huge number of tickets lately, which resulted in the delay in our response. May I have your ticket number please, so I can look for it and answer you on our premium queue?

    Thread Starter myuntangled

    (@myuntangled)

    @allenzamora – Many thanks for your response, I sincerely appreciate it. I was finally able to resolve the issue on my end with a restore of a backup. Will close this thread for now but I am not certain the issue won’t reappear without warning as it did before. So I’ll keep an eye on it and will write again if need be.

    Thank you again.

    • This reply was modified 4 years, 3 months ago by myuntangled.

    Hi @myuntangled!

    Perfect! I’m delighted that the issue was resolved.

    Please feel free to open up a new support ticket in case you need our assistance again.

    Kind regards,
    Allen
    TEC Support

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘404 Event Archive’ is closed to new replies.