Dear @donbebeno ,
Thanks for reaching out.
We are not quite sure, what you wanted to achieve.
May we know, if you are trying to trigger a popup via JS.
In case you mean that, please, use the following code on the first field of the custom JS and CSS:
var popupObj = SGPBPopup.createPopupObjById(123);
popupObj.prepareOpen();
where the 123 is your popup id
https://prnt.sc/vthg1z
In case meant something else, please, get back to us with more details.
Best,
Popup Builder Team
hey @sygnoossupport
I was trying to load external service into your popup
I put <script type=”text/javascript” src=””>
as custom html block and it works 🙂
also tried use custom js field and but page didn’t load at all.
anyway thx
Dear @donbebeno ,
Thanks for getting back to us.
In case you still need assistance, please, send us the content you have tried to insert into the popup, so we can try to help you with that.
Also, please, inform us, if you have tried to input that into the HTML popup type and what is the version of your Popup Builder plugin.
We will try to reproduce the issue and get back to you with a solution.
Thanks,
Popup Builder Team
Yes I was using html popup
Dear @donbebeno ,
Thanks for the information.
May we know the version of the Popup Builder plugin, please?
Also, may we have the content posted here, which you have tried to use inside the HTML popup, but failed?
Thanks,
Popup Builder Team
