Stripe selected as payment form but default form showing
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I’ve installed the Stripe payment plugin which is enabled. When the page loads it attempts to load the stripe payment form but fails.
I’ve tried disabling all plugins, changing themes and still get the same issie.
Weirdly the form shows correctly on my local browser. But on other browsers/incognito the default form is still showing.
Default form:
https://i.ibb.co/phqjmj2/default.pngThe page I need help with: [log in to see the link]
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### WordPress Environment ###WordPress address (URL): https://baark.co.uk
Site address (URL): https://baark.co.uk
WC Version: 6.1.1
REST API Version: ✔ 6.1.1
WC Blocks Version: ✔ 6.5.2
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.0.3
Log Directory Writable: ✔
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –### Server Environment ###
Server Info: Apache/2.4.52 (Unix) OpenSSL/1.1.1
PHP Version: 7.4.27
PHP Post Max Size: 1 GB
PHP Time Limit: 30
PHP Max Input Vars: 5000
cURL Version: 7.58.0
OpenSSL/1.1.1SUHOSIN Installed: –
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Remote Get: ✔### Database ###
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WC Database Prefix: wp_d9da557b26_
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wp_d9da557b26_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB### Post Type Counts ###
attachment: 52
custom_css: 1
customize_changeset: 25
et_body_layout: 36
et_pb_layout: 6
et_template: 110
et_theme_builder: 3
nav_menu_item: 2
page: 16
post: 3
product: 2
product_variation: 8
revision: 445
shop_order: 4### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔### Active Plugins (10) ###
The SEO Framework: by The SEO Framework Team – 4.2.3
Classic Editor: by WordPress Contributors – 1.6.2
Duplicate Page: by mndpsingh287 – 4.4.8
Really Simple SSL: by Really Simple Plugins – 5.2.3
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.1Payment Plugins for Stripe WooCommerce: by Payment Plugins
support@paymentplugins.com – 3.3.15WooCommerce: by Automattic – 6.1.1
WP Mail SMTP: by WPForms – 3.2.1
Smush: by WPMU DEV – 3.9.5
WPForms Lite: by WPForms – 1.7.2### Inactive Plugins (6) ###
Akismet Anti-Spam: by Automattic – 4.2.2
WooCommerce Menu Cart: by WP Overnight – 2.10.4
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooCommerce PayPal Payments: by WooCommerce – 1.6.5
WooCommerce Stripe Gateway: by WooCommerce – 6.1.0
Yoast SEO: by Team Yoast – 18.0### Settings ###
API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: –
### WC Pages ###
Shop base: #7 – /shop/
Cart: #8 – /cart/
Checkout: #9 – /checkout/
My account: #10 – /my-account/
Terms and conditions: ❌ Page not set### Theme ###
Name: Divi
Version: 4.14.7
Author URL: http://www.elegantthemes.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔### Templates ###
Overrides: –
### Action Scheduler ###
Complete: 91
Oldest: 2022-01-21 14:51:46 +0000
Newest: 2022-02-01 11:32:43 +0000Pending: 6
Oldest: 2022-02-02 00:00:00 +0000
Newest: 2022-02-08 11:48:44 +0000### Status report information ###
Generated at: 2022-02-01 13:40:22 +00:00
Hello,
Weirdly the form shows correctly on my local browser. But on other browsers/incognito the default form is still showing.
I see that you have the below plugin active on your site.
Payment Plugins for Stripe WooCommerce: by Payment Plugins
support@paymentplugins.com – 3.3.15Since this issue is plugin specific, I’d suggest reaching out to the plugin support directly, and they should be able to point you in the right direction:
https://wordpress.org/support/plugin/woo-stripe-payment/Hi @maykato,
I also get the same behaviour using the Woocommerce Stripe payment plugin.
Thanks,
GaryHi @fulltiltlol
I am not able to access your site, I am getting a 404 error when trying to access /shop or even the /checkout that you shared.
Can you double-check your site URL again, please? Also, are you seeing any errors on your dev console while navigating on that page?
Thank you
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.
The topic ‘Stripe selected as payment form but default form showing’ is closed to new replies.
