RSS disappears after update

  • Resolved creativemash

    (@creativemash)


    4 years, 3 months ago

    Hi

    Great plugin but Im having an issue if I update your plugin past version 2.8.2, the RSS feed stops working, I have to keep rolling back, can you shed some light on to why this might be happening?

    Regards,
    Matthew

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support keleigh824

    (@keleigh824)

    4 years, 3 months ago

    Hi @creativemash,

    Even updating to 2.10 breaks the feed? What version of WordPress are you on? Could you perhaps upgrade and send us a link to the feed page so we can take a look? Unfortunately it’s hard to diagnose this without seeing the site and inspecting for errors.

    Thanks!

    Thread Starter creativemash

    (@creativemash)

    4 years, 3 months ago

    Hi Kelly

    at the moment we cant update the plugin as we are running a campaign around the podcasts, the feed we are using for the podcast can be found here https://www.trilateralresearch.com/feed/podcast/humans_of_security

    When the plugin is updated all that appears is blank screen, it cannot be inspected so it would seem it doesn’t even load in the page.

    Matthew

    Plugin Support keleigh824

    (@keleigh824)

    4 years, 2 months ago

    @creativemash

    Is it possible to copy your site to a staging environment so that you can update the plugin and we can continue to troubleshoot on the staging environment without interrupting the live site?

Viewing 3 replies - 1 through 3 (of 3 total)

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