Hi @carlos15, thanks for reaching out to us.
It looks from the error message that one or more cron jobs may not be running properly on your server but there are no references from other customers for this specific event failing to give a tried and tested answer.
Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.
NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email
Thanks,
Peter.
Hi Pedro;
I did it exatly like you said! Waht is the next step now ? Thks!
Hi @carlos15,
It’s possible your site IP is either incorrect or not whitelisted in Cloudflare. I see that all your WordPress cron jobs are overdue too, which means it’s not just Wordfence that can’t connect back, but WordPress is failing when trying to start cron.
Check and verify the correct IP was whitelisted in Cloudflare. If you want to verify the sites IP address, navigate to Wordfence > Tools > Diagnostic > Connectivity and you will see “IP(s) used by this server“. Make sure the first IP here is the IP that is whitelisted in Cloudflare.
Also, if you have Cloudflare’s “under attack” mode enabled too, you could try temporarily disabling that. It’s meant to block automated connections and could be related.
Your host should be able to help you with failing cron jobs on your server if the above doesn’t fix the issue.
Thanks,
Peter.
