Filter does not work!

  • Resolved tfna111

    (@tfna111)


    4 years, 4 months ago

    Hi.
    I have a problem with my filter not working. I added attributes via woocommerce and also added custom fields so I can use range for my filters. The filter shows but when trying to use it – doesn’t work and shows all the products.
    I checked everything and I really don’t know where is the problem.
    I use divi and I have Filter Everything Pro.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author stepasyuk

    (@stepasyuk)

    4 years, 4 months ago

    Hi @tfna111

    This forum is for support requests for the Free version of the plugin. For the PRO version you have to use comments section of the plugin page on CodeCanyon and write your request from the account you purchased the plugin.

    Thread Starter tfna111

    (@tfna111)

    4 years, 3 months ago

    Hi!

    But to filter work normally it doesn’t have to be a pro version? I did not use anything from pro version (yet).
    I can’t write from the account, pro version was purchased from because it’s a company account. But as I said I haven’t even used the pro version yet.

    Plugin Author stepasyuk

    (@stepasyuk)

    4 years, 3 months ago

    Hi @tfna111

    In your case with using Divi theme and its modules for products only PRO version can filter them. Because Divi modules use custom WP_Queries instead of native WP_Queries that could be filtered by Free version.

    If your company uses PRO version and they are not able to make plugin work, they can ask about support on the page, where the plugin was bought.

Viewing 3 replies - 1 through 3 (of 3 total)

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