problem to activate key for plug-in

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support qtwrk

    (@qtwrk)

    4 years, 4 months ago

    Hi,

    please provide the report number , you can get it in toolbox -> report -> click “send to LiteSpeed”

    Best regards,

    Thread Starter gobbetto

    (@gobbetto)

    4 years, 4 months ago

    ok, thanks a lot !

    i did it:

    Report number: MSMMGOQC

    Report date: 01/10/2022 10:49:16

    Plugin Support qtwrk

    (@qtwrk)

    4 years, 4 months ago

    Hi,

    are you using Ngxin + Apache ?

    you may need to enable mod_remoteip in apache in order for PHP to see the real visitor IP

    best regards,

    Thread Starter gobbetto

    (@gobbetto)

    4 years, 4 months ago

    thanks for your answer,

    I’m sorry but I don’t know how to enable mod_remoteip in apache

    could you give me some more info or a link where to find an explanation?

    thank you

    Plugin Support qtwrk

    (@qtwrk)

    4 years, 4 months ago

    https://httpd.apache.org/docs/2.4/mod/mod_remoteip.html

    you may also need to add QC IPs into trust list in order to make mod_remoteip work

    https://quic.cloud/ips

    Thread Starter gobbetto

    (@gobbetto)

    4 years, 4 months ago

    I’m sorry, I’m not an expert and I struggle to understand these technical things

    I asked my host and he told me to insert the following instruction at the beginning of the PHP input file (e.g. index.php or the configuration file):

    $_SERVER['REMOTE_ADDR'] = $_SERVER['HTTP_X_FORWARDED_FOR'];

    would doing this solve the problem?

    Thanks for the availability

    Plugin Support qtwrk

    (@qtwrk)

    4 years, 4 months ago

    Hi,

    I am not familiar with that method , you can try , and let me know if that works

    are you managing your server ? or is it shared hosting or something ?

    best regards,

    Thread Starter gobbetto

    (@gobbetto)

    4 years, 4 months ago

    i think it is a shared host

    I use tophost with the topweb plus plan

    i tried putting that code at the beginning of the wp-config.php file
    but I don’t know if it helped …

    thank you

    • This reply was modified 4 years, 4 months ago by gobbetto.
    Plugin Support qtwrk

    (@qtwrk)

    4 years, 4 months ago

    Hi,

    well , in such case , you may need to seek help from your provider

    if you can get the domain key after that code is added, then it indicates it works , otherwise it didn’t

    best regards,

    Thread Starter gobbetto

    (@gobbetto)

    4 years, 4 months ago

    ok, thanks, i think i will remove the plug-in

    thank you so much for trying and helping

    Plugin Support qtwrk

    (@qtwrk)

    4 years, 4 months ago

    by the way , you can try latest v4.4.7 , it has some improvement on domain key obtaining process, it may works for you

    Thread Starter gobbetto

    (@gobbetto)

    4 years, 4 months ago

    thanks for your help, suddenly today the Domain Key code appeared without having made any changes

    however I see that the plug-in and the QUIC.cloud have a lot of settings that are very complicated for me

    I think I’ll have to drop out

    thank you very much for helping

Viewing 12 replies - 1 through 12 (of 12 total)

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