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  • Hi @carnivalmatch

    Most likely this is being caused by a conflict with your theme or with another plugin.

    To determine what could be causing the issue, please temporarily switch your theme back to Storefront, disable all plugins except WooCommerce and repeat the action that is causing the problem. If that solves it, then re-enable all plugins one-by-one, until you find the one creating the conflict.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    I hope this helps!

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

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