Single Page on Site Not Adjusting for Tablet and Mobile

  • Resolved healthtechmap

    (@healthtechmap)


    4 years, 3 months ago

    Dear Team,

    I would be grateful for your advice on the content on this particular page not adjusting for tablet and mobile browsing. I have looked at the Appearance, Customise, Layout, Container settings and adjusting these hasn’t solved the issue. I have also looked at the Customise, Layout, Content/Sidebar settings and adjusting these has also made no difference. I have adjusted the options under Neve options when editing the page and this also has made no difference. I have liaised with the hosting service who suggested disabling plugins and, when testing the page again on an Incognito page in Chrome, this also made no difference.

    I have tested the page’s appearance on Chrome on iOS and Safari on iOS and the problem with the page occurs on both.

    All other pages on the site are adjusting as I would expect when browsing on mobile.

    All plugins and the Neve theme as well as WordPress itself are all up to date.

    With very many thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mat

    (@mateithemeisle)

    4 years, 3 months ago

    Hello @healthtechmap ,

    Thank you for using Neve and for reaching out!

    It seems like your webpage might be affected by Siteground Optimizer thus you could try and deactivate that plugin, delete cache and reload the page to see if it fixed the behavior. If not, then you can add the below code into the Additional CSS section in Customizer and everything will look as expected.

    @media only screen and (max-width: 600px){
.wp-block-themeisle-blocks-advanced-columns .innerblocks-wrap {
    word-break: break-word;
}
#wp-block-themeisle-blocks-advanced-column-1ae088c1 {
    text-align: justify;
}
}

    Thank you and have an amazing day!

    Thread Starter healthtechmap

    (@healthtechmap)

    4 years, 3 months ago

    Hi Mat, many thanks for getting back to me with those options to solve the issue. I added the code to the Additional CSS and it now all works as expected.

    Once again many thanks for your help

    luciamarinescu

    (@luciamarinescu)

    4 years, 3 months ago

    We’re glad to hear the issue is solved now, thanks for letting us know!

Viewing 3 replies - 1 through 3 (of 3 total)

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