• Resolved dlui2010

    (@dlui2010)


    Hi I have problem with my checkout page. i not sure what is going on.

    I have enter all the information in my checkout but there is msg which said please enter an address to continue.

    I am lost. Please help asap.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    This error occurs when the country field is disabled/removed in either billing or shipping section in the plugin settings. Please note that when you provide validation for the state field or zip code field in any section, it is mandatory to have an active country field.

    If the country field is disabled, could you please enable the fields and verify from your side?

    Further, if you don’t feel like displaying the country field on the checkout page then you can hide the country field using CSS.

    We hope this will help.

    Thank you!

    Same Problem here. System says “You must fill a house number” although it is filled. Issue since this morning. Nothing changed, not even a plugin update.

    Plugin Author ThemeHigh

    (@themehigh)

    @eichertmedia Your issue needs a detailed check. Could you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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