wpDataTables – Tables & Table Charts

  • Resolved rhealoreanou

    (@rhealoreanou)


    4 years, 4 months ago

    Hello,

    I am having trouble with this plug-in. It allows us to load in the tables but isn’t allowing us to go further beyond the integer page; which isn’t allowing us to save or add any new tables at this moment. This is beyond imperative for our website to work.

    Any troubleshooting information for this would be greatly appreciated.

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  • Plugin Author wpDataTables

    (@wpdatatables)

    4 years, 4 months ago

    Hi rhealoreanou,

    Sorry for inconvenience,

    Can you please check do you have same errors in Console of the browser?

    If there are some errors, then probably you have conflict with some of plugins or theme that you are using. Can you try to deactivate one by one and see which ones have have conflict? If it is the same with all of them, can you try to change theme and see is it working?

    If that not help, can you please explain us your steps detailed as you can?
    Which option you use from table wizard? Which data source you used? If you use some data source, is it possible to send us so we can check it in our environment?

    Also to speed up this troubleshooting you can provide us a screencast/video about issues, so we can see it exactly which steps you do so we can reproduce it.

    Your video you can upload on https://wetransfer.com/ or any other free service that you are using, just send us a links so we can download it.

    Best regards.

Viewing 1 replies (of 1 total)

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