Problem with facebook pixel

  • Resolved ivanness

    (@ivanness)


    4 years, 4 months ago

    Hello guys thank you for this great plugin.
    However, I have a problem I have a site with facebook pixel connected to PixelYourSite. But the _fbp cookie is not blocked before the acceptance of the banner and the description of the cookie is not synchronized with cookiedatabase.org.
    Same thing happens with another site which has facebook pixel connected via facebook for woocommerce plugin.
    Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Aert

    (@aahulsebos)

    4 years, 4 months ago

    Hi @ivanness,

    Could you check if Facebook & Pixel Your Site Integrations are enabled under Complianz -> Integrations?

    If so, please try adding ‘pys-js-extra’ to the script center as third-party URL that needs to be blocked.

    regards Aert

    Thread Starter ivanness

    (@ivanness)

    4 years, 4 months ago

    Hi they are both enabled and adding pys-js-extra doesn’t work.

    Plugin Contributor Jarno Vos

    (@jarnovos)

    4 years, 4 months ago

    Hi @ivanness,

    I’ve tried this on a sandbox environment with PixelYourSite and Complianz, adding pys-js-extra as “third-party URL to block” seems to work for me.

    I noticed that SiteGround Optimizer is active as well, perhaps you could check if purging cache / toggling certain optimizations on- and off makes the difference?

    Just let me know if you have any further updates.
    Kind regards,
    Jarno

Viewing 3 replies - 1 through 3 (of 3 total)

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