Dependencies inquiry | WordPress.org

Resolved n381
(@n381)

4 years, 6 months ago

Hello, I’ve started using your plugin but not fully functional currently, as missing the onload action and/or css. Pop-up elements are present on the page but pop-up is not displaying because of css rules opacity:0 is not getting overridden by js. Also not present the close button.
So are there any dependencies as WordPress action hooks or else?
Thank you, regards

Viewing 3 replies - 1 through 3 (of 3 total)

Sygnoos Support
(@sygnoossupport)

4 years, 6 months ago

Dear @n381,

Thanks a lot for reaching out.

Kindly ask you to share with us the website where we can see the popup itself, as well as send us the system information file.
You can retrieve it from here:
https://help.popup-builder.com/en/article/retrieve-the-system-information-file-19wirum/
Please send it via wetransfer.com using the link retrieving option.
Like this: https://prnt.sc/qr3ntv`

Thanks,
Popup Builder Team

Thread Starter n381
(@n381)

4 years, 6 months ago

Thank you for responding,
I’ve managed to find the problem, it was moved “jquery” scripts hook, so after assigning scripts to other wp enqueue script action it works.

Thank you for providing a great plugin.
Greetings regards

Sygnoos Support
(@sygnoossupport)

4 years, 6 months ago

Dear @n381,

Thanks a lot for your reply.
Happy to know the issue is solved now.

Thanks,
Popup Builder Team

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Dependencies inquiry’ is closed to new replies.

3 replies
2 participants
Last reply from: Sygnoos Support
Last activity: 4 years, 6 months ago
Status: resolved