• Resolved tradingtact

    (@tradingtact)


    Hi,

    I am creating an email using the Mailpoet editor in WP. I inserted blog posts using the ‘Posts’ module under ‘Content’, and tried previewing the email on a mobile device. I notice some of the posts’ feature images are below the excerpt, while some are above the excerpt.
    Is there a way to make all feature images appear above the excerpt?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there @tradingtact,

    Thanks for reaching out!

    I’ll be happy to help figure out what’s going on. Can you please send us the following information:

    – A screenshot of the email you are creating showing the posts preview when you edit it?
    – What’s your MailPoet and WordPress versions?

    Thread Starter tradingtact

    (@tradingtact)

    Hello,

    Please find screenshot here:
    Screenshot

    Mailpoet version is 3.74.0
    WP version is 5.8.2

    Plugin Support Gui A. a11n

    (@guicmazeredo)

    Thank you for sending the screenshot @tradingtact.

    Can you please confirm that you are setting up a featured image for every post?

    Thread Starter tradingtact

    (@tradingtact)

    Hello Gui,

    I did not specifically set up the featured image. I used the ‘Posts’ module, selected the posts i wanted to display, and the content (excerpt + featured image) appeared automatically.

    Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hello @tradingtact,

    I did not specifically set up the featured image. I used the ‘Posts’ module, selected the posts i wanted to display, and the content (excerpt + featured image) appeared automatically.

    Thanks! The featured image I was referring to is the one that’s set to the post itself.

    Can you check if every post in WP Admin Dashboard > Posts have a featured image?

    Thread Starter tradingtact

    (@tradingtact)

    Hi Gui,

    Yes, all my posts do have a featured image.

    Plugin Support Gui A. a11n

    (@guicmazeredo)

    Thanks for confirming!

    Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread.

    We’d like to take a further look at your site.

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)

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