PDF embed large grey area

  • Resolved hettyvanderwal

    (@hettyvanderwal)


    4 years, 6 months ago

    Hi, we use the PDF embedder plugin on our website and it used to work fine before. But now there is a large gray area visible at the bottom of our PDF files, inside the embed. See also attached link and image: https://ibb.co/BVK7FT5. Is there a solution for this?

    The page I need help with: [log in to see the link]

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  • PDFG Support

    (@wppdfsupport)

    4 years, 6 months ago

    Hi @hettyvanderwal,

    Do you have a manual height set on your embed? This would likely have been set in the sidebar for the individual embedded document. It appears that the height has been set to 2000px whereas the individual pages are only around 700 px resulting in that big grey area below each. I would recommend that any custom heights be removed to allow the plugin to calculate the correct dimensions automatically.

    If you have any other questions, please feel free to send an email to contact@wp-pdf.com as we may not see messages posted here to respond in a timely fashion.

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