Invalid Address – Name is required

  • Resolved mjensen414

    (@mjensen414)


    4 years, 5 months ago

    When I am trying to ship an item in WooCommerce I receive this error when it is validating the mailing address. ‘Name is required’. However a name is entered. Not sure what’s going on. This just started happening.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Igor H

    (@ihereira)

    4 years, 5 months ago

    Hello there,

    So sorry to hear about what happened.

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter mjensen414

    (@mjensen414)

    4 years, 5 months ago

    Thanks. The problem corrected itself the next day. Very odd.

    • This reply was modified 4 years, 5 months ago by mjensen414.
    Margaret S. woo-hc

    (@margaretwporg)

    4 years, 5 months ago

    Hi @mjensen414

    Glad to hear it – thanks for letting us know!

    For any other questions, feel free to create a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

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