Hi boacomunicacao,
Thanks for reaching out.
I changed my WP language to Português do Brasil too, so I can try to reproduce the described behavior.
After choosing the “Anúncios de imagem” ad type the “selecionar imagem” button does not work, correct?
I suggest testing this also using the Health Check plugin to test if another plugin or theme is interfering here. You can also check for script errors within your browsers console.
Please let me know about your findings.
Best regards,
Henning
Hi!
This started to work suddenly and we was looking for the reason why this works, its looks like if ‘action’ attribute was setted on url its works, if not, its just shows a white screen… we noticed that looking in edit page where this attribute was setted and works normally.
Hi boacomunicacao,
Thanks for the feedback.
So, the links are now back to normal, and you can click and upload images as requested? Have had you the chance to try the Health Check plugin to see if other components of your website were interfering here?
Please close this topic if the problem was solved, or let me know if you need anything else.
Best regards,
Henning
Hi!
I had edited the previous message. I think I found out where the problem is…
This started to work suddenly and we was looking for the reason why this works, its looks like if ‘action’ attribute was setted on url its works, if not, its just shows a white screen… we noticed that looking in edit page where this attribute was setted and works normally.
Please check it!
Hi boacomunicacao,
Thanks for the reply.
I was unable to reproduce this issue on my test page.
Can you please let me know where exactly you see the links without the “action” attribute?
Does the issue persist on your page while using the Health Check plugin and activating Advanced Ads only?
Best regards,
Henning
I’ve used the Health Check Plugin but the issue persists. When I create a new ad, I check the “Image ad” option and click the “Upload Image” button, it shows a white screen. If I edit the url adding the “action” parameter, the page will reload and it will work.
For example:
URL: mydomain.com/wp-admin/post-new.php?post_type=advanced_ads
URL with “action” parameter: mydomain.com/wp-admin/post-new.php?post_type=advanced_ads&action=
Hi boacomunicacao,
Thanks, for the reply.
While the Health Check plugin does not helped here, we now need to dig deeper in your WordPress installation, what might cause this issue and removing this part of the URL in the first place.
I suggest trying the WP_DEBUG mode and also creating a debug log file while trying to create a new image ad and adding a creative.
This should collect all errors happening during this process.
Please let me know about your findings.
Best regards,
Henning
Hi boacomunicacao,
Does the debug log help identifying any issues?
Please let me know if the issue is solved, or you’ll need further assistance.
Best regards,
Henning
