Asking to finish installation

  • Resolved webredaktoren

    (@webredaktoren)


    4 years, 5 months ago

    I’m trying to install Wordfence on this site. Plugin is installed, and I enter mail, and accept terms&conditions.
    When i go to dashboard, I’m asked to complete registration again, do it all over and sam problem.
    I can’t seem to get the installation finished?
    What do I do?

    The page I need help with: [log in to see the link]

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  • Plugin Support wfpeter

    (@wfpeter)

    4 years, 5 months ago

    Hi @webredaktoren,

    The issue itself along with the repeated requests for reviewing the ToS suggests a Javascript issue that we have seen before.

    Disable all plugins except for Wordfence to see if you’re able to confirm the installation then. If this works, reactivate your other plugins one by one to see if any further issues with Wordfence arise. You could also try switching your theme to a default such as WordPress’ Twenty Twenty-One theme in case the conflict is in scripts included by your theme rather than a plugin. I recommend activating a maintenance mode plugin during this time which allows you to do this without affecting site visitors.

    Thanks,

    Peter.

Viewing 1 replies (of 1 total)

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