Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi there,

    if you have an active GP Premium license then you can access our premium support forum here:

    https://generatepress.com/support/

    Thread Starter Anonymous User 20124554

    (@anonymized-20124554)

    I won it from a youtubers giveaway. So I don’t have login credentials

    Leo

    (@leohsiang)

    Unfortunately it’s not legal for the YouTuber to share the premium plugin and the license key with you.

    You will need your own GP account to access our premium support forum.

    Here is our terms and conditions:
    https://generatepress.com/legal/

    Thanks for your understanding 🙂

    Thread Starter Anonymous User 20124554

    (@anonymized-20124554)

    Then please help me here

    Leo

    (@leohsiang)

    We can’t support the premium plugin in the free theme support forum here – it’s a WordPress rule.

    Sorry about that!

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I won it from a youtubers giveaway. So I don’t have login credentials

    Yeah, that is not legit. You should lose that.

    https://generatepress.com/support/

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 6 replies - 1 through 6 (of 6 total)

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