Plugin Support
qtwrk
(@qtwrk)
Hi,
what do you mean by “ATM” ?
and how exactly does the white screen shows ?
please do me a screenshot , and check the HTML source code , see if it shows anything in comment
Best regards,
By ATM I meant At The Moment – sorry, badly written.
This page is blank in Safari – desktop
Screenshot 1 – Network view Loading time keeps going up.
Screenshot 2 – Elements view
I’m going back to try defaults.
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This reply was modified 4 years, 5 months ago by
MitchellAU.
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This reply was modified 4 years, 5 months ago by
MitchellAU.
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This reply was modified 4 years, 5 months ago by
MitchellAU.
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This reply was modified 4 years, 5 months ago by
MitchellAU.
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This reply was modified 4 years, 5 months ago by
MitchellAU.
Plugin Support
qtwrk
(@qtwrk)
Hi,
2 screenshots give me 403 error , please verify
did it work on default setting ?
Best regards,
The problem came up again but I think it has something to do with seperate cache for mobile. I’ve turned of quic.cloud as well. Hopefully get back asap on this.
Can you try the screenshots links again? They work for me.
Plugin Support
qtwrk
(@qtwrk)
Hi,
it is still giving me 403
maybe you have IP whitelist or something
please try use google driver or something like that
Best regards,
Apologies
Screenshot 1
Screenshot 2
Currently, all lscache settings are at default and Safari is loading all pages correctly.
Curiously, I’ve turned CDN/Quic.cloud off but, according to headers, it still seems to be serving from CDN?
Next, I will re-enable mobile cache and see what happens.
Plugin Support
qtwrk
(@qtwrk)
Hi,
what does response header shows ?
if you turn off in CDN -> QC CDN , that won’t work , that just controls the API communication , you need to go to QC dashboard -> domain -> CDN -> CDN config -> toggle “Bypass CDN”
most important part is that if you can reliably reproduce it ?
Best regards,
The response headers of posts that are blank are a bit diffeent to posts that are correct in Safari.
Summary
URL: https://www.croakey.org/calls-to-address-widespread-violence-against-nurses/
Status: 304
Source: Memory Cache
Address: 163.47.20.24:443
Request
:method: GET
:scheme: https
:authority: www.croakey.org
:path: /calls-to-address-widespread-violence-against-nurses/
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Cookie: __hssc=241571421.12.1638327872063; __hssrc=1; __hstc=241571421.eb56cbccade84317fcf18be9f8228a1f.1637316207819.1638254368713.1638327872063.30; hubspotutk=eb56cbccade84317fcf18be9f8228a1f; _ga=GA1.2.1296100194.1637316196; _gat=1; _gid=GA1.2.1996628553.1638141655; __wpdm_client=94ec7c609197cda7486d06550aebf6df
Accept-Encoding: gzip, deflate, br
If-None-Match: "276744-1638255035;;;"
Host: www.croakey.org
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0.3 Safari/605.1.15
Accept-Language: en-au
Referer: https://www.croakey.org/
Connection: keep-alive
Response
:status: 304
Content-Type: text/html; charset=UTF-8
Content-Security-Policy: upgrade-insecure-requests
X-XSS-Protection: 1; mode=block
Link: <https://www.croakey.org/wp-json/>; rel="https://api.w.org/", <https://www.croakey.org/wp-json/wp/v2/posts/160384>; rel="alternate"; type="application/json", <https://www.croakey.org/?p=160384>; rel=shortlink
Referrer-Policy: no-referrer-when-downgrade
Date: Wed, 01 Dec 2021 03:09:36 GMT
X-Content-Type-Options: nosniff
ETag: "276744-1638255035;;;"
x-qc-pop: OC-AU-SYD-101
x-tec-api-origin: https://www.croakey.org
x-tec-api-version: v1
Server: LiteSpeed
x-tec-api-root: https://www.croakey.org/wp-json/tribe/events/v1/
expect-ct: max-age=7776000, enforce
Strict-Transport-Security: max-age=31536000
x-qc-cache: hit
x-pingback: https://www.croakey.org/xmlrpc.php
I dont really know much about headers but these 2 lines look odd.
If-None-Match: “276744-1638255035;;;”
ETag: “276744-1638255035;;;”
..compared to a correct post:-
If-None-Match: “286301-1638322750;br”
ETag: “286301-1638322750;br”
Additionally, this line is present in correct posts but not on the blank posts.
Alt-Svc: h3=”:443″; ma=2592000, h3-29=”:443″; ma=2592000, h3-Q050=”:443″; ma=2592000, h3-Q046=”:443″; ma=2592000, h3-Q043=”:443″; ma=2592000, quic=”:443″; ma=2592000; v=”43,46″
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This reply was modified 4 years, 5 months ago by
MitchellAU.
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This reply was modified 4 years, 5 months ago by
MitchellAU.
I’ve just posted on the QUIC.Cloud Slack forum about this. I’ve had Quic.Cloud CDN on bypass the last month or so with no problems. Reactivated QC CDN yesterday and today our latest post shows a blank page on Safari and Chrome again!!
So I have to manually clear the site cache. I’m beginning to wonder whether another CDN would be better than QC.